Enterprise Holdings
Customer Service Representative - Sunrise
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Job Description
- Req#: 526938
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Initiate rental contract based on customer reservations or on-the-spot need
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Perform miscellaneous and backup duties job-related duties as assigned
- Must be at least 18 years old
- High school diploma or GED equivalent required
- Must have at least 1 year prior customer service retail or administrative support experience
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be able to understand, read, write and speak English
- Must be willing to accept $16.50/hour
- Apart from religious observations, must be available to work the following schdule
Monday: 9am-6pm
Tuesday:OFF
Wednesday: 9am-6pm
Thursday: 9am-6pm
Friday: 9am-6pm
Saturday: 9am-6pm
Sunday: OFF
Overview
Get on the fast track to a more rewarding career with Alamo and National Car Rental teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CSR will gain knowledge through local training and hands-on experience to provide administrative support and service customers.
THIS IS A FULLTIME POSITION 40 hours per week
Pay is $16.50 /hr
Location: 14501 W. Sunrise Blvd Sunrise, FL 33323
Apart from religious observations, must be available to work the schedule below
Monday: 9am-6pm
Tuesday:OFF
Wednesday: 9am-6pm
Thursday: 9am-6pm
Friday: 9am-6pm
Saturday: 9am-6pm
Sunday: OFF
Responsibilities
Equal Opportunity Employer/ Disability/Veterans
Qualifications
About the company
Enterprise Holdings offers a total transportation solution. Through its regional subsidiaries, the company operates the largest fleet of vehicles in the world through a global network of more than 9,900 fully staffed airport and neighborhood locations under the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands.
Notice
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