• Job Description

  Req#: 49243

  Customer Service Representative - Data Specialist in Tempe, AZ

  Location: Remote

  Compensation Range: $15.50/hr (BONUS POTENTIAL - Ask about our Comp Plan!)

  The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects. This position will have performance benchmarks and production expectations.

  Company Benefits & Perks: While we work hard to take care of others, we also ensure that we care for our teammates!

  • Flexible scheduling.
  • Excellent Medical, Dental and Vision Coverage.
  • Paid Time Off.
  • 401(k) Retirement Plan.
  • Professional Development.
  • Pet Insurance.
  • Employee Assistance Program.

  Responsibilities:

  • The Customer Service Representative (CSR) Data Specialist manages inbound and outbound calls to ensure complience with call center metrics.
  • The Customer Service Representative (CSR) Data Specialist provides professional customer service with patients, their agents, insurance companies and any other individual who may contact the business office.
  • Interact with other staff members to resolve problems and must ensure that all communication is positive and productive.
  • Schedules priorities to meet deadlines as determined by management.
  • Perform other duties as assigned.

  Skills:

  • Microsoft Office Suite; Excel highly preferred.
  • Bilingual is a plus.
  • Experience in public safety or medical services preferred.

  Minimum Required Qualifications:

  • High School Diploma
  • One (1) year of customer service experience in call center
  • Outstanding typing skills
  • Effective mathematics skills required.
  • Effective oral, written, and interpersonal communication skills required.

  #customerservice

  
  EEO Statement
  
  

  Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

  Check out our careers site benefits page to learn more about our benefit options.

  R0043514
  

  Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

  
  

  Customer Service Representative - Data Specialist in Tempe, AZ

  Location: Remote

  Compensation Range: $15.50/hr (BONUS POTENTIAL - Ask about our Comp Plan!)

  The Customer Service Representative (CSR) Data Specialist will focus primarily on account updates, customer service, in a call center environment, and special projects. This position will have performance benchmarks and production expectations.

  Company Benefits & Perks: While we work hard to take care of others, we also ensure that we care for our teammates!

  • Flexible scheduling.
  • Excellent Medical, Dental and Vision Coverage.
  • Paid Time Off.
  • 401(k) Retirement Plan.
  • Professional Development.
  • Pet Insurance.
  • Employee Assistance Program.

  Responsibilities:

  • The Customer Service Representative (CSR) Data Specialist manages inbound and outbound calls to ensure complience with call center metrics.
  • The Customer Service Representative (CSR) Data Specialist provides professional customer service with patients, their agents, insurance companies and any other individual who may contact the business office.
  • Interact with other staff members to resolve problems and must ensure that all communication is positive and productive.
  • Schedules priorities to meet deadlines as determined by management.
  • Perform other duties as assigned.

  Skills:

  • Microsoft Office Suite; Excel highly preferred.
  • Bilingual is a plus.
  • Experience in public safety or medical services preferred.

  Minimum Required Qualifications:

  • High School Diploma
  • One (1) year of customer service experience in call center
  • Outstanding typing skills
  • Effective mathematics skills required.
  • Effective oral, written, and interpersonal communication skills required.

  #customerservice

• About the company

  Air Evac Lifeteam is the largest independently owned & operated membership-supported air ambulance service in the US. Learn about our services & membership

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