Farm Boy

Customer Service Representative

5 days ago

PayCompetitive
LocationToronto/Ontario
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: REF8924J

      Company Description

      At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

      As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

      Job Description

      This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

      Major Responsibilities:

      • Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
      • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
      • Utilizing Farm Boy Service Standards, welcome, greet and offer customer assistance as required.
      • Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
      • Keep the work, storage and store areas clean and safe at all times by performing general “housekeeping” as required, including sweeping, mopping and dusting.
      • Comply with all corporate policies, especially as they relate to Health and Safety, Food Safety and equipment use.
      • Perform designated opening and closing procedures and offer assistance to other team members as requested.
      • May be requested to undertake other related duties on a periodic basis.

      Qualifications

      • Superior customer service, organizational and interpersonal skills.
      • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
      • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
      • Ability to work in a team environment with clear and effective communication style, both written and oral.
      • Flexible schedule, including weekends, evenings and holidays.
      • Fluency in English and French shall be considered an asset.

      Work & Sensory Environment:

      • Required to stand for long periods of time during shift.
      • Required to lift, carry or handle heavy objects.
      • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

      Additional Information

      Accommodation is available upon request for applicants and employees with disabilities.

  • About the company

      Farm Boy Inc. is a Canadian food retailer operating in the province of Ontario.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.