National Seating & Mobility
Customer Service Representative
6 days agoWhat's your preference?
Job Description
- Req#: CUSTO004844
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity to make a meaningful impact on clients' lives by providing mobility solutions
- Comprehensive benefits including 401k, company-paid Long Term Disability, and tuition reimbursement
- Supportive and collaborative work environment with passionate team members
- Opportunity for career advancement within a growing organization
- Regular training and education to stay updated on company policies and procedures
What to Expect (Job Responsibilities):
- Answer phone calls and manage inquiries in a professional manner, ensuring timely follow-up
- Schedule evaluations, deliveries, and repairs in coordination with branch staff and clients
- Assist in the completion of work orders, including documentation and eligibility verification
- Drive preventative maintenance programs and coordinate service appointments with clients
- Serve as the primary contact for waiver program case managers and manage work order creation
What is Required (Qualifications):
- High School Diploma or GED
- Strong communication proficiency
- Proficient in computer skills
- Excellent organizational abilities
- Customer/client-focused mindset
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare or customer service environment
- Familiarity with CRM systems and data entry processes
- Knowledge of company-specific policies and procedures
#HealthcareServices #ClientSatisfaction #CareerGrowth #TeamCollaboration #MobilitySolutions
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Let’s Get Moving, Together. Whether your mobility needs are straightforward or complex, NSM is here to provide you with 360-degree Complete Mobility Solutions. That may mean customizing a power wheelchair to maximize your comfort and independence, inst...
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