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Job Description
- Req#: 66459
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Competitive wages with full benefits (Medical, Dental, Vision, 401k, and more)
- Paid training to help you succeed in your role
- Paid time off to support work-life balance
- Opportunities for career advancement within a supportive and engaging environment
- Work remotely in a virtual team setting, providing flexibility
- Participate in employee wellness and engagement programs
What to Expect (Job Responsibilities):
- Field customer inquiries and respond innovatively to various questions, issues, and concerns
- Provide excellent customer service through active listening and effective communication
- Handle confidential customer information with sensitivity and discretion
- Aim to resolve issues on the first call, demonstrating proactivity
- Track all call-related information for auditing and reporting purposes
What is Required (Qualifications):
- Minimum of 6 months of customer service experience preferred
- Over 18 years of age
- High School Graduate or GED
- Ability to type 25 words per minute
- Proven oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Comfort with desktop computer systems and navigating Windows operating systems
- Strong logical problem-solving skills
- Organizational skills and ability to prioritize work effectively
#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #EmployeeEngagement
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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