AlgaeCal

Customer Service Representative, Waterloo (Work From Home)


PayCompetitive
LocationWaterloo/Ontario
Employment typeOther

This job is now closed

  • Job Description

      Req#: B261DA5C24
      Employer Industry: Natural Health

      Why Consider this Job Opportunity:
      - Salary up to $48,000 with the opportunity for rapid increase as training targets are met
      - AlgaeCal Healthcare Plan with 100% coverage after three months of employment
      - Monthly lunches, coffee catch-ups, and an informal coaching program
      - Supported professional development and continued learning through training and coaching
      - Flexible Stat Holidays with the option to bank days for later use
      - $200 spending allowance after three months of employment

      What to Expect (Job Responsibilities):
      - Act as a knowledge base for customer inquiries regarding products and bone health
      - Actively listen to customers and provide them with information to make informed decisions
      - Support customers through various mediums (email, phone)
      - Process orders and returns
      - Help customers understand DEXA bone scan results
      - Update customer records, process accounts, and file documents

      What is Required (Qualifications):
      - Highly motivated to work from home
      - Solid customer service background
      - Passion for natural health
      - Expert at building rapport with customers
      - Organized and humble
      - Critical and creative thinking skills
      - Ability to multitask and shift between priorities

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience as a Customer Service Representative in a healthcare-related service

      #NaturalHealth #CustomerService #CareerOpportunity #ProfessionalDevelopment #WorkFromHome

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Increase your bone density –– and live life on your terms again –– with AlgaeCal's scientifically-backed, algae-based calcium supplements.

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