Teleperformance
Customer Service Representative (Work From Home)
5 days agoWhat's your preference?
Job Description
- Req#: 74240
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Paid training to ensure your success in the role
- Competitive wages with full benefits package, including medical, dental, vision, and 401k
- Paid time off to encourage work-life balance
- Employee wellness and engagement programs for personal growth
- Opportunities for career advancement within a supportive environment
- Work in a collaborative and engaging atmosphere, interacting with diverse individuals
What to Expect (Job Responsibilities):
- Field customer inquiries by finding innovative ways to respond to various questions, issues, and concerns
- Provide excellent customer service through active listening and effective communication
- Handle confidential customer information sensitively and responsibly
- Aim to resolve customer issues on the first call by being proactive
- Track all call-related information for auditing and reporting purposes
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications):
- Customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerGrowth #WorkLifeBalance #EmployeeWellness
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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