California Jobs
Customer Service Representative - Work From Home
This job is now closed
Job Description
- Req#: 32626383548
Employer Industry: Customer Service
Why consider this job opportunity:
- Competitive pay with opportunities for bonuses
- Comprehensive health, dental, and vision benefits
- 401k matching to support your future financial goals
- Paid time off (PTO) for work-life balance
- Opportunity to work remotely from anywhere in the U.S.
- Immediate hiring for a dynamic and supportive work environment
What to Expect (Job Responsibilities):
- Assist customers with inquiries and complaints via phone, email, and chat
- Provide excellent customer service by actively listening, showing empathy, and finding solutions
- Maintain accurate and detailed records of customer interactions
- Follow company policies and procedures to ensure customer satisfaction
- Collaborate with team members and supervisors to troubleshoot and resolve customer issues
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
- Ability to utilize computer systems to access customer information and update records
- Previous experience in a customer service role is preferred
How to Stand Out (Preferred Qualifications):
- 1-2 years of experience in a customer service role
- Familiarity with call center operations
- Ability to work collaboratively in a team environment
- Strong problem-solving skills
- Experience with CRM software
#CustomerService #RemoteWork #HealthBenefits #CareerOpportunity #ImmediateHiring
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