Brookings Health System
Customer Service Representative/Homemaker
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Job Description
- Req#: R-25007936
- Greets customers/families and patients.
- Completes sales orders
- Handles telephone calls, distributes and documents the information appropriately.
- Receives incoming orders for equipment and documents accordingly as well as contacting appropriate field personnel.
- Tracks all outgoing and incoming documents and receives them into MHC.
- Compiles, maintains and monitors data as assigned.
- Achieves and maintains a thorough knowledge base of the multiple working systems in Home Health. Systems include but not limited to Meditech Homecare, Meditech, Brightree, Airview, USleep and Therap.
- Communicates with referral sources.
- Maintains a working knowledge of all services available to patients and families.
- Maintains office in an organized manner. Organizes files and supplies. Monitors supplies and need for future orders.
- Direct Care in patient homes
- Performs other duties as assigned.
- Nursing Assistant experience preferred.
- Previous experience in customer service preferred.
- Experience in Durable Medical Equipment preferred.
Location:
Redfield, SDWorker Type:
RegularWork Shift:
Day Shift (United States of America)Redfield Community Memorial Hospital and Clinic is seeking a qualified individual to join our team!
Position Highlights
Job Summary: Customer Service provides customer service, general office secretarial duties including reception, taking referrals, managing documents, developing reports, filing, general billing duties, and office communication.
Essential Functions
Experience:
About the company
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