Employer Industry: Customer Service for a Streaming Service

Why Consider this Job Opportunity:
- Medical, dental, and vision benefits
- Paid training & PTO
- Advancement opportunities
- Monthly company reward & recognition programs
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to the employer

What to Expect (Job Responsibilities):
- Provide inbound customer care primarily over the phone and email
- Resolve billing issues and troubleshoot errors and concerns
- Guide customers to products and services that meet their entertainment needs
- Deliver exceptional customer service and solutions
- Build rapport with customers and handle inquiries effectively

What is Required (Qualifications):
- Understanding of basic computer and home networking terminology
- Efficient and accurate typing skills
- Experience using a streaming player or gaming system
- Excellent verbal and written communication skills
- Experience in customer service and sales

How to Stand Out (Preferred Qualifications):
- Familiarity with Microsoft Office tools

#CustomerService #StreamingSupport #RemoteWork #CareerGrowth #CommunicationSkills

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