Bill Gosling Outsourcing
Customer Service Representatives (VC)
This job is now closed
Job Description
- Req#: REQ-00012140
- Inbound and outbound communications with customers through telephone / e-mail / chat / SMS / web-site
- Provide top customer service to help our customers resolve their accounts and offer additional support
- Understand the clients products and services to help find the best solutions for the customer
- Update customer files with appropriate information in the multiple databases available, as required
You enjoy talking to people on the phone
You are empathetic, a good listener, and want to help others
You have a desire to grow and drive your career forward
- Full Time Opportunities with Monday to Friday Shifts from 8am to 5pm or 8:30am to 5:30pm
- Competitive Salary £10.75 per hour
- Flexible Hybrid Work Module
- Increasing holiday entitlement (28 to 33 days / year) / “Birthday” paid time off
- Opportunity to gain NVQ (National Vocational Qualification) and/or SVQ (Scottish Vocational Qualification)
- FREE Employee Assistance Programme and Wellbeing Platform - confidential counselling and wellbeing support service available to all employees, their partner/spouse and dependent children over 16 still living at home and hours of wellbeing content related to sleep, mental health, fitness and nutrition among other topics
- Be part of our Engagement Committee
- Work-Life Balance
- Opportunity to win incentives
- Ongoing support of local charities
- Opportunities for career progression through leadership development programmes - Majority of our Production Leadership team started as an agent
- Employee referral programme - Refer a friend / family and earn extra money for every referral hired
- Casual dress code
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!
Are you looking for a new exciting opportunity where you can sharpen and develop new skills?
We are looking to hire Customer Service Agents to join our team. This is an exciting opportunity to further enhance your customer service skills. Come work with a Global company with lots of career growth opportunities!
WHAT YOU WILL DO:
ABOUT YOU
WHY WORK WITH US
WHERE ARE WE
389 Argyle St,
Glasgow G2 8LR,
United Kingdom
Located in Glasgow City Centre (5 min. from Central Station)
We have offices across the Globe – North America (Newmarket, Ontario; London, Ontario; Montreal, Quebec); USA (Richmond, Virginia); Manila, Philippines; San Jose, Costa Rica; Glasgow, UK – please visit our website for additional information
CHECK US OUT FOR YOURSELF:
Instagram: @bgocareers
Facebook: @BillGoslingOutsourcingUK
LinkedIn: @BillGoslingOutsourcing
Website – https://www.billgosling.com/careers
If you want to JOIN OUR AMAZING FAMILY, please click the apply button and one of our lovely Branch Recruiters will reach out to you!
About the company
As a customer service outsourcing company, we have the technology and resources to help your business provide great customer communication experiences.
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