Avis Budget Group

Customer Service Specialist, Call Center/ REMOTE


PayCompetitive
LocationJenks/Oklahoma
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R0156549
      Advantages of Joining Our Company:
      - Join a leading provider of mobility options in the industry
      - Work with globally recognized brands
      - Shape the future of the mobility industry with innovative solutions
      - Access opportunities for growth and development
      - Be part of a supportive and collaborative work environment

      Responsibilities:
      - Research, resolve, and respond to customer inquiries regarding their car rental experience
      - Deliver outstanding service to drive customer loyalty and satisfaction
      - Resolve product or service problems through effective interaction and negotiation
      - Provide accurate rental terms and conditions in accordance with company policy
      - Enter required data into company systems for tracking and reporting

      Qualifications:
      - High School Diploma required, Associate's degree preferred
      - Three years of customer service experience
      - Strong analytical and organizational skills
      - Excellent verbal and written communication skills
      - Proficiency in MS Office and other relevant software

      Perks:
      - Access to medical, dental, vision, and life insurance
      - 401(k) Retirement Plan with company matched contributions
      - Full training and development opportunities
      - Employee discounts on car purchases
      - Employee Assistance Program for counseling and other services

      Additional Information:
      - Avis Budget Group is an equal opportunity employer
      - This role may require lifting up to 15 pounds and entering/exiting vehicles
      - Essential functions and responsibilities may change as business needs require
      - This position may be with any affiliate of Avis Budget Group.
  • About the company

      Avis Budget Group Inc. is a provider of vehicle rental and car sharing services. The Company operates three brands, which include Avis, Budget and Zipcar. Avis and Budget are a rental car supplier. It also owns Payless, which a car rental brand; Apex, ...