Avis Budget Group

Customer Service Specialist- REMOTE


Pay$16.50 / hour
LocationJenks/Oklahoma
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R0169204
      Employer Industry: Car Rental Services

      Why consider this job opportunity:
      - Salary up to $16.50 hourly
      - Bonus potential available
      - Comprehensive benefits including Medical, Dental, Vision, and 401K with a 6% company match
      - Opportunity to work in a fast-paced environment with a focus on customer satisfaction and retention
      - Engage in special projects and varied responsibilities to enhance professional skills
      - Flexible work-from-home options available

      What to Expect (Job Responsibilities):
      - Deliver outstanding customer service to foster loyalty and improve retention
      - Resolve customer inquiries and complaints through effective communication and negotiation
      - Provide accurate information regarding rental terms, conditions, and loyalty programs
      - Enter and manage customer data accurately in internal systems for tracking and reporting
      - Meet performance metrics related to customer satisfaction and service quality

      What is Required (Qualifications):
      - High School Diploma required; Associate’s degree preferred
      - Minimum of three years of experience in a fast-paced customer service role
      - Strong analytical, decision-making, and problem-solving skills
      - Excellent verbal and written communication skills in English
      - Ability to maintain a distraction-free work environment for remote work

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a work-from-home environment
      - Advanced PC skills including MS Outlook and MS Office
      - Strong initiative to exceed performance expectations

      #CarRental #CustomerService #WorkFromHome #CompetitivePay #CareerGrowth

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Avis Budget Group Inc. is a provider of vehicle rental and car sharing services. The Company operates three brands, which include Avis, Budget and Zipcar. Avis and Budget are a rental car supplier. It also owns Payless, which a car rental brand; Apex, ...

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