Sitel Group

Customer Service Specialist with Slovak and Czech (Remote)


PayCompetitive
LocationWarsaw/Woj. Mazowieckie
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: 398422

      .

      Join our team at Foundever!

      Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

      Customer Service Specialist with Slovak and Czech

      Location: Remote work from Poland area.

      Your daily tasks:

      ✅ Providing the highest level of customer service (contact with Clients via chat, email and calls);

      ✅ Answering incoming calls and meeting targets set by the Client and management;

      ✅ Following company policies and procedures, ensuring quality;

      ✅ Performing daily tasks in an efficient and timely manner;

      What do we expect from you?

      Language: Fluent knowledge of Slovak (C1-C2) and Czech (C1-C2);

      Experience: Customer Service experience is a must, medical background knowledge is a plus;

      Technology: Knowledge of MS Office and developed computer skills;

      Personality: Motivated, enthusiastic.

      Advantages will be:

      Ability to prioritize and plan;

      Independence AND ability to work with minimal supervision;

      Ability to solve problems;

      Attention to detail;

      Working conditions:

      Type of contract you choose yourself (freelance contract for students or employment contract);

      Working from whole Poland area.

      We offer:

      Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

      Private Medicover healthcare;

      Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

      Professional development through training and cross-location cooperation at the international level.

      Don't hesitate and apply now!

      #LI-MW1

  • About the company

      At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home. In fact, around 93 percent of our non-agent positions are filled by internal talent today. We know our success is due to our diverse, talented and passionate people. Begin your journey today!