Sitel Group
Customer Service Specialist with Slovak and Czech (Remote)
PayCompetitive
LocationWarsaw/Woj. Mazowieckie
Employment typeFull-Time
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Job Description
- Req#: 398422
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Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Service Specialist with Slovak and Czech
Location: Remote work from Poland area.
Your daily tasks:
✅ Providing the highest level of customer service (contact with Clients via chat, email and calls);
✅ Answering incoming calls and meeting targets set by the Client and management;
✅ Following company policies and procedures, ensuring quality;
✅ Performing daily tasks in an efficient and timely manner;
What do we expect from you?
Language: Fluent knowledge of Slovak (C1-C2) and Czech (C1-C2);
Experience: Customer Service experience is a must, medical background knowledge is a plus;
Technology: Knowledge of MS Office and developed computer skills;
Personality: Motivated, enthusiastic.
Advantages will be:
Ability to prioritize and plan;
Independence AND ability to work with minimal supervision;
Ability to solve problems;
Attention to detail;
Working conditions:
Type of contract you choose yourself (freelance contract for students or employment contract);
Working from whole Poland area.
We offer:
Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
Private Medicover healthcare;
Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
Professional development through training and cross-location cooperation at the international level.
Don't hesitate and apply now!
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About the company
At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home. In fact, around 93 percent of our non-agent positions are filled by internal talent today. We know our success is due to our diverse, talented and passionate people. Begin your journey today!