Qurate Retail Group
Customer Service Specialist - Work from Home
This job is now closed
Job Description
- Req#: R78437
Employer Industry: Retail and E-commerce
Why consider this job opportunity:
- Starting salary of $15.00/hour with shift differentials available
- Comprehensive benefits package including health care benefits starting on day one, 401(k), paid time off, and tuition reimbursement
- Opportunity for career advancement and upward mobility across the entire employer family of brands
- Work remotely from the comfort of your home
- Friendly team environment with ambitious projects and fast-moving careers
- Paid training program to support your success
What to Expect (Job Responsibilities):
- Handle a high volume of inbound customer inquiries and assist customers with their orders and accounts
- Personalize customer interactions while offering additional products during each call
- Confirm refunds, take payments, place orders, and analyze account data
- Work under the guidance of a Customer Service Supervisor
- Maintain a distraction-free work-from-home environment
What is Required (Qualifications):
- Ability to problem-solve and de-escalate unique situations while managing a high call volume
- Strong communication skills to interact with a variety of customer styles, peers, and leaders
- Capability to navigate multiple systems and screens while assisting customers
- Must be available to work weekends, holidays, and additional hours as needed
- Must follow Cornerstone Brands computer system requirements
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the retail or e-commerce industry
- Familiarity with virtual work environments and structured schedules
- Technical troubleshooting skills related to computer or software issues
- Ability to sit for long periods while working
- Experience using headsets and video conferencing tools
#Retail #CustomerService #RemoteWork #CareerGrowth #Ecommerce #WorkFromHome
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Qurate Retail Group, formerly known as Liberty Interactive Corporation, is an American media conglomerate controlled by company Chairman John C.
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