Employer Industry: Customer Service/Technical Support

Why Consider this Job Opportunity:
- Lucrative employee referral bonus opportunities
- Paid training and performance-based incentives
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career growth and personal development
- Supportive and inclusive work culture
- Access to mentorship programs and events promoting diversity, equity, and inclusion

What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile

What is Required (Qualifications):
- 1+ year of customer service and/or technical support experience
- Ability to work an evening or overnight schedule
- High school diploma or GED
- Strong computer navigation skills and PC knowledge
- Proficiency in fast-paced multi-tasking

How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies

Hashtags:
#CustomerService #TechnicalSupport #CareerGrowth #WorkFromHome #InclusiveCulture

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