Concentrix - CA
Customer Service / Technical Support Representative - Night Shift (Remote)
PayCompetitive
LocationRussell/Ontario
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R1433090
Employer Industry: Customer Service/Technical Support
Why Consider this Job Opportunity:
- Competitive pay and performance-based incentives
- Opportunity for career growth and personal development
- Work remotely from the comfort of your own home
- Comprehensive benefits package, including retirement savings plan and medical, dental, and vision insurance
- Health and wellness programs to support a healthy lifestyle
- Mentorship programs and events that promote diversity, equity, and inclusion
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Be an amazing problem-solver
- Maintain broad knowledge of client products and/or services
What is Required (Qualifications):
- 1+ year of customer service and/or technical support experience
- Ability to work an evening or overnight schedule
- High school diploma or GED
- Quiet, distraction-free work environment at home
- Strong computer navigation skills and PC knowledge
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
Hashtags:
#CustomerService #TechnicalSupport #RemoteWorkOpportunity #CareerGrowth #WorkLifeBalance
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.