Concentrix - CA

Customer Service / Technical Support Representative - Night Shift (Remote)


PayCompetitive
LocationRussell/Ontario
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R1433090
      Employer Industry: Customer Service/Technical Support

      Why Consider this Job Opportunity:
      - Competitive pay and performance-based incentives
      - Opportunity for career growth and personal development
      - Work remotely from the comfort of your own home
      - Comprehensive benefits package, including retirement savings plan and medical, dental, and vision insurance
      - Health and wellness programs to support a healthy lifestyle
      - Mentorship programs and events that promote diversity, equity, and inclusion

      What to Expect (Job Responsibilities):
      - Provide inbound customer support using a call flow guide
      - Resolve technical issues related to hardware, software, and client products
      - Track, document, and retrieve information in databases
      - Be an amazing problem-solver
      - Maintain broad knowledge of client products and/or services

      What is Required (Qualifications):
      - 1+ year of customer service and/or technical support experience
      - Ability to work an evening or overnight schedule
      - High school diploma or GED
      - Quiet, distraction-free work environment at home
      - Strong computer navigation skills and PC knowledge

      How to Stand Out (Preferred Qualifications):
      - Eagerness to learn new technologies

      Hashtags:
      #CustomerService #TechnicalSupport #RemoteWorkOpportunity #CareerGrowth #WorkLifeBalance

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.