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Customer Service - Work at Home


PayCompetitive
LocationHampton/Virginia
Employment typeOther

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  • Job Description

      Req#: 10612
      Employer Industry: Customer Service in the Healthcare Industry

      Why Consider this Job Opportunity:
      - Competitive pay with benefits package
      - Opportunity for career advancement and growth within the organization
      - Ability to work independently and with a team
      - Professional development and training opportunities
      - Supportive work environment fostering collaboration and success

      What to Expect (Job Responsibilities):
      - Resolve coordination of benefits inquiries by analyzing patient activity
      - Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations
      - Document all customer interactions thoroughly and accurately
      - Respond to customer inquiries through various communication channels
      - Research and provide accurate information to resolve inquiries

      What is Required (Qualifications):
      - High School Diploma or Equivalent
      - 2 years of experience in a high-volume customer service environment
      - Ability to multi-task and use multiple applications simultaneously
      - Professional verbal and written communication skills
      - Strong organizational skills and attention to detail

      How to Stand Out (Preferred Qualifications):
      - Medical/Dental terminology knowledge and experience
      - Medicare/Medicaid knowledge
      - Claims/Billing and coding experience

      #CustomerService #HealthcareIndustry #CareerGrowth #ProfessionalDevelopment #BenefitsPackage

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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