• Job Description

  Req#: 32409265067

  Customer Service Zone Specialist - Full Time

  Join to apply for the Customer Service Zone Specialist - Full Time role at Whole Foods Market.

  This position involves working closely with Team Leaders and Floor Leads to ensure smooth store operations, supporting customer service, maintaining displays, and assisting with store maintenance and team training.

  Responsibilities

  • Provide exceptional customer service following Whole Foods Market 365 guidelines and SOPs.
  • Manage front-end workflow and customer flow, keeping leadership informed of relevant issues.
  • Stock shelves, rotate products, and ensure proper display and cleanliness.
  • Build positive relationships with team members, leadership, customers, and vendors.
  • Support training and development of team members.
  • Handle cash and perform register duties following all policies and regulations.
  • Maintain safety, cleanliness, and organization in the store environment.
  • Perform other duties as assigned by store leadership.

  Qualifications

  • Prior cashier experience required.
  • Retail, restaurant, or hospitality experience preferred.
  • Basic computer skills and strong customer service skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and build positive relationships.
  • Physical ability to perform job duties, including lifting over 40 pounds with a team.

  Working Conditions

  • Constant interruptions, exposure to dust, fumes, chemicals, and temperature variations.
  • May need to use ladders or stools and work on uneven surfaces.

  Compensation and Benefits

  Pay range: $18.50/hr - $30.20/hr, based on experience. Whole Foods Market offers comprehensive benefits including health insurance, retirement plans, store discounts, paid time off, and more.

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• About the company

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