• Job Description

  Req#: 943403
  Employer Industry: Medical Products Manufacturing
  
  Why consider this job opportunity:
  - Salary up to $21.00 per hour
  - Competitive benefits package, including Paid Time Off and a 401(k) Savings Plan
  - Opportunity to work in a fast-paced environment with a focus on customer satisfaction
  - Chance to develop a thorough understanding of medical products and enhance problem-solving skills
  - Supportive team environment with opportunities to assist sales representatives
  - Commitment to professional growth and performance-based goals
  
  What to Expect (Job Responsibilities):
  - Resolve customer and sales representative inquiries; explain product features, provide quotes, process orders, and assist with customer service needs
  - Handle inbound and outbound communication via phone in a professional and courteous manner
  - Develop a thorough understanding of products to offer additional accessories and substitute items as needed
  - Enter and process orders received via phone with a high degree of accuracy
  - Diagnose product malfunctions and recommend solutions over the phone
  
  What is Required (Qualifications):
  - Must have prior experience working in a customer-facing or call center environment
  - Excellent computer skills; experience with SAP is helpful
  - Proven ability to thrive in a goal-driven and customer-focused environment
  - Exceptional communication and problem resolution skills
  - Upbeat, positive attitude with a commitment to professionalism
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a fast-paced customer service role
  - Familiarity with medical products or the healthcare industry
  - Ability to quickly learn new systems and technology
  - Strong organizational skills to manage high volumes of inquiries
  - Proven track record of achieving performance goals
  
  #MedicalProducts #CustomerService #HealthcareCareers #CompetitivePay #CareerGrowth
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

  Don’t know about Drive DeVilbiss? We're one of the fastest growing, global distributors and manufacturers of healthcare products; our products our customers in enhancing activities for daily living.

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