Drive

Customer Solutions Specialist


Pay$19.00 - $21.00 / hour
LocationPort Washington/New York
Employment typeFull-Time

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  • Job Description

      Req#: 946742
      Employer Industry: Medical Products Manufacturing

      Why consider this job opportunity:
      - Salary up to $21.00 per hour
      - Competitive benefits package, including Paid Time Off and a 401(k) Savings Plan
      - Opportunity for career advancement and promotion within the organization
      - Supportive and collaborative work environment focused on enhancing customer experience
      - Fast-paced role providing the chance to develop knowledge across various product lines
      - Work in a company dedicated to improving the quality of life for its customers

      What to Expect (Job Responsibilities):
      - Resolve customer and sales representative inquiries, providing product information and processing orders
      - Handle inbound and outbound communication via phone with professionalism and courtesy
      - Develop a thorough understanding of products to assist with customer needs and backorders
      - Support the sales team with their daily service requirements and ensure customer satisfaction
      - Achieve performance goals consistently while maintaining accurate order processing

      What is Required (Qualifications):
      - High school diploma or equivalent
      - 1-2 years of customer service experience preferred
      - Excellent communication and problem-solving skills
      - Proficiency in Microsoft Systems; SAP experience is helpful
      - Ability to work flexible hours, generally Monday to Friday between 9 AM and 6 PM EST

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a customer-facing role within the healthcare or medical products industry
      - Strong computer skills and quick adaptability to new systems and technologies
      - Demonstrated ability to maintain a high standard of customer satisfaction

      #MedicalProducts #CustomerService #CareerOpportunity #CompetitivePay #HealthcareSolutions

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Don’t know about Drive DeVilbiss? We're one of the fastest growing, global distributors and manufacturers of healthcare products; our products our customers in enhancing activities for daily living.

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