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Customer Solutions Specialist
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Job Description
- Req#: 3743990008471576
Employer Industry: Pharmaceutical and Biotechnology
Why consider this job opportunity:
- Salary up to competitive rates based on geographic location
- Opportunity to participate in short-term incentive programs
- Comprehensive benefits package including paid time off, medical, dental, and vision insurance, and 401(k)
- Work closely with healthcare providers to enhance patient prescription experiences
- Strong potential for career growth and professional development within the organization
What to Expect (Job Responsibilities):
- Serve as a subject matter expert on AbbVie's in-office portals and access-related solutions
- Collaborate with healthcare provider (HCP) offices to identify and address areas of delay in the patient prescription experience
- Develop and maintain relationships with HCP offices utilizing AbbVie solutions and provide updates on new functionalities
- Partner with AbbVie field teams to implement effective solutions for HCPs in the assigned territory
- Communicate in a compliant manner with AbbVie field teams
What is Required (Qualifications):
- Bachelor's degree preferred or equivalent industry experience required
- Minimum of 2 years of experience with drugs requiring prior authorization and specialty pharmacies
- Strong understanding of drug acquisition and dispensing in the immunology specialty biologics space
- Excellent territory and account management skills, with prior healthcare sales experience preferred
- Strong communication and interpersonal skills with the ability to influence others
How to Stand Out (Preferred Qualifications):
- Experience working in a healthcare environment, particularly in health care sales
- Demonstrated ability to partner cross-functionally and drive results
- Knowledge of regulations and compliance requirements affecting pharmaceutical prescriptions
- Strong computer aptitude, including proficiency with Windows and internet browsers
#Pharmaceuticals #HealthcareSales #PatientExperience #CareerGrowth #InnovativeSolutions
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