MoEngage
Customer Success - Associate
This job is now closed
Job Description
- Req#: fk0v7q5
- ● Onboard customers with Integration support and drive adoption of the product
- ● Be the point of contact for Accounts and be responsible for the growth of the customer
- ● Build relationships with marketing and product team POCs of the customer
● Provide relevant CRM and mobile marketing automation expertise to the Customers
● Advise clients on the most effective ways to use the MoEnagage Platform
● Be a Product Evangelist, consulting the top internet companies on their growth
Skills
● Understanding of the Mobile Ecosystem & App Marketing. Previous experience in a Success or Support Engineer role for a Saas company is a plus.
● Ability to understand customer requirements and see how MoEngage can add value in various ways.
● Take ownership of the relationship post-sales and grow the customer
● Champion the product and be an evangelist
● Empathy - Needed in any client-facing role, also important for working with other teams.
● Strong written and verbal communication skills Perks
● Work at Scale and challenge yourself
● Work with a smart team which grew up in the Mobile First world
● Work on an award-winning product, tech and scale
● We have you sorted with our coolest tech and software- Gainsight
● Our learning program - Xcelerator to power your learning goals
● CSM Leaders like nowhere else and the coolest team you can imagine
Location: Bengaluru,None,None
As a part of the Customer Success team at MoEngage, here are some things you can expect:
About the company
MoEngage is a customer engagement platform, headquartered in San Francisco, California, United States with offices in Bengaluru, Jakarta, London, and Berlin, founded in 2014.
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