Thomson Reuters
Customer Success Executive
7 days agoWhat's your preference?
Job Description
- Req#: JREQ192593
Employer Industry: Legal and Professional Services
Why consider this job opportunity:
- Salary range of $104,300 - $193,700, inclusive of base pay and sales incentives
- Comprehensive benefits package including flexible vacation, mental health days, and tuition reimbursement
- Opportunities for career development and growth within the organization
- Flexible work arrangements, allowing for remote work for up to 8 weeks per year
- Globally recognized culture of inclusion, belonging, and work-life balance
- Chance to make a real-world impact while helping clients pursue justice and transparency
What to Expect (Job Responsibilities):
- Develop and execute strategies to drive revenue growth and exceed sales targets within assigned accounts
- Build and maintain strong relationships with key decision-makers and stakeholders in client organizations
- Create and implement account plans that outline sales goals, strategies, and tactics
- Serve as a trusted advisor to clients, addressing concerns and ensuring high levels of customer satisfaction
- Collaborate with internal teams to drive successful outcomes for clients and assist in product launches
What is Required (Qualifications):
- Minimum of 2 years of experience as a Customer Success Manager
- Experience in the SAAS industry preferred; familiarity with the tax and accounting industry is a plus
- Exceptional time management skills and ability to prioritize multiple tasks in a fast-paced environment
- Excellent verbal and written communication skills, with strong presentation abilities
- Proficient computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook
How to Stand Out (Preferred Qualifications):
- A passion for technology and comfort with web-based applications
- Experience providing high-level client support and building relationships with clients and team members
- Strong organizational skills and attention to detail
- Ability to self-motivate and maintain a consistent schedule
- Commitment to ongoing professional development and acquiring industry-relevant skills
#LegalServices #CustomerSuccess #CareerGrowth #FlexibleWork #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Thomson Reuters Corporation (/ˈrɔɪtərz/) is a Canadian multinational media conglomerate.
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