Employer Industry: K-12 Education and Curriculum Development

Why consider this job opportunity:
- Competitive compensation package based on qualifications and experience
- Potential for an annual bonus or commission
- Comprehensive benefits including 401(k) with employer match and medical, dental, and vision insurance effective from day one
- Generous PTO and paid holidays
- Flexible remote-first work culture, providing a laptop for home office use
- Opportunity to make a significant impact on literacy and math education in schools

What to Expect (Job Responsibilities):
- Manage a portfolio of strategic accounts, prioritizing engagement strategies based on account size and health
- Evaluate small and mid-market partnerships to enhance customer engagement and drive renewal retention
- Facilitate post-sale onboarding and licensing of schools and districts into EPS curriculum platforms
- Deliver professional development for EPS programs to support implementation and ongoing usability
- Liaise with technical support to resolve issues and ensure successful customer experiences

What is Required (Qualifications):
- Preferred Bachelor's degree
- 2-4 years of experience in supporting customer digital implementations
- Experience in customer service, sales support, or sales
- High level of comfort with technology and ability to quickly learn new software
- Ability to work effectively with remote team members

How to Stand Out (Preferred Qualifications):
- Prior experience with CRM systems
- Ability to craft and maintain standard work documentation for processes and content standards

#K12Education #CustomerSuccess #RemoteWork #CompetitiveBenefits #DiversityAndInclusion

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