Customer Success Specialist Intern (Renewals Program)

Job description:

Are you interested in customer experience and looking to gain skills and experience in this area through a robust internship program?

We at Juniper Networks are seeking continuing students who are interested in Customer Success Summer 2025 Internships.

We’re looking for people who are excited about building programs to help customers do easy business with Juniper.

The Customer Success Team is responsible for building programs and workflows to help customers through onboarding, adoption, renewals, and growth phases of their customer journey.

Successful Customer Success Specialist Intern candidates must:

• Be in enrolled in a Bachelor’s, graduating in Fall/Winter 2025
• Love diving into data
• Be organized and detail-oriented
• Have a customer-first mindset

Preferred qualifications for this role include:

• Experience onboarding consumers to products or communities
• Experience in building and driving consumers to online communities

Additional qualities of a successful candidate include (feel free to select from these or add your own):

• Analytical and problem-solving skills
• Demonstrated track record of taking initiative and being resourceful
• Ability to work collaboratively and solve problems
• Strong communication skills, especially written
• Leadership experience, whether formal or informal
• Enthusiasm!

In addition, you will join our comprehensive University Talent Program that fosters personal as well as professional growth, thoroughly preparing interns for the next step in their careers. Juniper internships are project-based, allowing interns to solve important problems, make lasting impacts on their teams, and contribute to the company’s overall objectives. Interns are mentored by some of the most talented and skillful innovators in the industry; you will connect with transformative thought leaders who promote disruptive ideas in their field. You will also participate in constructive professional workshops, company-wide community service initiatives, and an executive speaker series. You’ll build lasting friendships, expand your network, and connect with colleagues from around the world.

At Juniper Networks, you will not only have opportunities to build real-life, hands-on work experience – you’ll also have the chance to learn from the best and lay the groundwork for a successful career.