OneStream Software

Customer Support Engineer - Weekend Shift


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: CUSTO002650
      Employer Industry: Software Technology

      Why consider this job opportunity:
      - Salary up to $82,000.00
      - Opportunity for career advancement and growth within the organization
      - Remote work opportunity
      - Excellent benefits package including medical, dental, vision, life insurance, and 401K
      - Training provided for professional development
      - Transparent corporate structure and strong culture

      What to Expect (Job Responsibilities):
      - Respond to product related customer issues and provide remote product support
      - Complete changes to Customer Azure environments
      - Research, resolve, and respond to complex technical issues
      - Submit customer enhancement requests to software development teams
      - Update and maintain technical knowledge base articles

      What is Required (Qualifications):
      - College diploma or Bachelor’s Degree in a technology-related field
      - 5+ years of software troubleshooting experience
      - Experience in Level 2 or Level 3 IT support environment
      - Knowledge of Finance and Accounting practices and principles
      - Legally authorized to work in the United States

      How to Stand Out (Preferred Qualifications):
      - Microsoft and Cisco Certifications
      - Experience with PowerShell, VB.net, or Visual Basic
      - Previous experience with financial-driven support issues
      - Knowledge of Microsoft Azure environments
      - Prior experience with software products like OneStream, Oracle Hyperion, Blackline, SAP, or IBM Cognos

      #SoftwareTechnology #RemoteWork #CareerGrowth #CompetitivePay #ProfessionalDevelopment

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      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Conquer business complexity by unifying key finance processes through OneStream's modern corporate performance management (CPM) Platform.