Employer Industry: Talent Experience Solutions

Why Consider this Job Opportunity:
- Starting Hourly rate of $19.25
- Opportunity for growth within the organization
- Supportive and inclusive work culture
- Chance to work with innovative technology
- Flexible schedule with potential for night or weekend hours
- Customer-focused role with a positive impact on client experience

What to Expect (Job Responsibilities):
- Resolve customer and candidate issues via phone, email, and chat
- Complete assigned projects from support manager
- Identify and resolve customer issues using the HireVue system
- Document and manage cases for each support interaction
- Recommend process improvements and report trends/issues to supervisor

What is Required (Qualifications):
- Excellent interpersonal communication skills
- Positive attitude and drive for continuous improvement
- Expert reading and writing skills
- Proficient with technology and troubleshooting technical issues
- 2+ years experience in customer service; technical support experience is a plus

How to Stand Out (Preferred Qualifications):
- Experience with Salesforce or another CRM system
- Strong problem-solving skills and ability to be resourceful
- Experience communicating with customers
- Flexible schedule for 24/7 customer support
- US Citizenship required for the position

#TalentExperience #CustomerSupport #InnovativeTechnology #CareerGrowth #FlexibleSchedule

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.