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Job Description
- Req#: JR25091713
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $64,250.00 USD
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement available
- Comprehensive benefits package including health, dental, and retirement savings plans
- Generous paid time off program including up to 11 paid holidays and 150 hours of vacation
- Supportive and inclusive work environment that values diversity
What to Expect (Job Responsibilities):
- Deliver professional and reliable service to clients and build customer satisfaction and loyalty
- Meet quality and productivity expectations to ensure a positive client experience
- Provide effective and timely resolution of a range of customer inquiries
- Maintain a positive and cooperative tone with customers and coworkers
- Complete ongoing training to stay abreast of product, industry, service, and policy changes
What is Required (Qualifications):
- Post-secondary education or high school diploma
- Customer service or financial services experience preferred
- Outstanding verbal communication skills and strong telephone etiquette
- Ability to thrive in a fast-paced call center environment and manage multiple tasks
- Demonstrated problem resolution skills and effective listening abilities
How to Stand Out (Preferred Qualifications):
- Current SIE, Series 6 or 7, Series 63 certifications
- Working knowledge of IRAs and other retirement products
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.
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