• Job Description

  Req#: R1639256

  Job Title:

  Customer Support Representative with German and English for EV Charging Company

  Job Description

  We are at the forefront of the electric revolution, operating the world’s largest and most open electric vehicle charging network . Our cutting-edge technology and passionate team drive the transformation to a sustainable future. Join us and be a part of something big!

  As a Customer Support Representative, you'll be the voice of an innovative company. You'll handle inbound calls, providing real-time assistance and solutions to our valued customers. Your role involves:

  • Assisting customers with account setup and application navigation

  • Resolving username/password issues

  • Uninstalling/reinstalling our mobile app

  • Delivering top-notch support with a professional and friendly approach

  What we are looking for:

  • Fluency in German and English, both written and verbal

  • Excellent communication and customer handling skills

  • Work experience in a customer service center is an advantage

  • Solid computer skills (MS Office, use of internet, e-mail and web-based applications)

  • Interest in technology and desire to learn new skills.

  • Problem-solving and analytical skills

  • Team player with a great attitude

  • High school education

  What do you get from us?

  • Virtual training and Work from Home option

  • Competitive salary

  • Working hours from Monday to Sunday (flexible shifts from 9:00 am to 9:00 pm)

  • Professional Development and Career Navigation programs to map out the steps in your desired development

  • Health and Wellbeing initiatives

  • Full Relocation support (including flights, accommodation and advance payment)

  • Additional benefits such as Health and Life Insurance, Sport cards, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more

  You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community

  
  Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.

  Concentrix Bulgaria is an equal-opportunity employer.

  Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

  Know someone perfect for this or another role? Refer a friend and earn an exciting reward when they join our team! https://apply.concentrix.com/global/en/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&eventScheduleId=670d2f5bf86e661d84e64e0a

  Location:

  BGR Work-at-Home

  Language Requirements:

  German

  Time Type:

  Full time

  If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

• About the company

  Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.

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