Employer Industry: Data and Technology Services

Why consider this job opportunity:
- Salary eligible for a $1,500 performance bonus after completing 90 and 180 days of employment
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible time off including volunteer time off, vacation, sick leave, and 12 paid holidays
- Opportunity to work in a supportive and award-winning company culture
- Flexible work environment: ability to work remotely, in a hybrid model, or in-office

What to Expect (Job Responsibilities):
- Take inbound calls to assist with credit-related memberships, services, and product offerings
- Educate consumers on credit bureau processes and guide them on requesting corrections
- Identify customer support needs and assist or forward requests to the appropriate area
- Handle escalated customer issues to ensure satisfaction
- Provide top-notch customer service and technical support assistance

What is Required (Qualifications):
- High School Diploma or GED
- At least one year of customer service experience
- High-speed internet service (minimum 25 mbps download/5 mbps upload)
- Ability to pass a criminal background check, employment verification, education verification, credit check, and drug screen
- Comfortable using a computer for operational tasks

How to Stand Out (Preferred Qualifications):
- Experience interpreting and responding to customer requests with empathy and understanding
- Familiarity with credit-related services and products

#DataServices #CustomerCare #RemoteWork #CareerGrowth #EmployeeBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.