DHL
Client Success Manager - Customs Brokerage (100% Remote)
This job is now closed
Job Description
- Req#: DPDHGLOBALAV258159ENGLOBALEXTERNALAVATURE
Employer Industry: Logistics and International Trade
Why consider this job opportunity:
- Competitive base salary
- 401(k) with a match: $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually
- Stock Purchase Plan: Purchase shares at a 15% discount
- Comprehensive healthcare plans covering preventative care and prescription drugs
- Flexible remote work opportunity, allowing you to work from anywhere in the U.S.
- Paid time off for major holidays and accrued vacation days
What to Expect (Job Responsibilities):
- Oversee the management and performance of customs services for assigned accounts
- Track and assess customs KPI operations related to assigned accounts
- Develop and maintain Standard Operating Procedures for assigned accounts
- Prepare and deliver Monthly and Quarterly Business Reviews to assigned accounts
- Analyze data related to import activities and resolve customer complaints
What is Required (Qualifications):
- Minimum 3 years of experience in International Trade and Customs Services
- Proven experience in Customer Relationship Management within the customs logistics industry
- Licensed Customs Broker (LCB) and Customs Compliance Specialist (CCS) certifications are a plus
- Strong analytical and problem-solving skills
- Willingness to travel up to 25% of the time
How to Stand Out (Preferred Qualifications):
- Experience working independently with strong time management skills
- Exceptional communication and interpersonal skills
- Proficiency in MS Office
#Logistics #CustomsBrokerage #RemoteWork #CustomerSuccess #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.
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