Cyber Security Analyst, Ongoing opportunity available, Sydney CBD + flexible/hybrid options

The Department of Customer Service (DCS) is looking for a Cyber Security Analyst’s to join our growing cyber security team!

Benefits

• Ongoing Grade 7/8 position delivering operational cyber security capabilities to defend and protect critical government data and information.
• Salary range: $106,025 - $117,363+ super, commensurate with experience.
• Excellent leave entitlements: 20 days annual leave, up to additional 24 days flexible leave.
• Flexible and remote working opportunities from anywhere in NSW.

About Us

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

This is an exciting opportunity to join our Security Operations Team and be at the forefront of protecting and defending critical technologies and data.

Your responsibilities will include:

• Proactively managing and maintaining various security platforms including Web Application Firewalls, Proxies, Crowdstrike, Microsoft Defender.
• Identifying, recommending, and implementing improvements to maximize the effectiveness and coverage of security tools.
• Investigating and responding to assigned incidents and tasks promptly.
• Collaborating with cross-functional teams to ensure adherence to security best practices.
• Remaining current with cyber security technology, practices and key threats to provide informed decision making and minimise cyber security incidents
• Working collaboratively with key internal and external stakeholders and teams to monitor, detect, respond and remediate cyber security incidents

About you:

• Technically minded with an ability to tackle complex problems in a fast-paced environment.
• Experience in cyber security, technology or a related field.
• Experience managing Web Application Firewalls, Proxies, Cloud Security Posture management tools, Data Loss Prevention, Endpoint Protection would be well regarded
• A collaborative team player who can work with technical and non-technical teams to ensure the effective response to cyber security and operational technology incidents
• Passionate, keen and motivated to uplift and develop techniques, tactics, procedures and processes to ensure the delivery of highly effective security capabilities

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!

What we need from you:

To start your journey towards becoming one of our Cyber Security Analysts, please click on the link below and attach your resume (max 4 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 7/8, with the base salary for this role starting at $106,025 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Nicole Turner via nicole.turner@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Tuesday 25th June

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via nicole.turner@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process