ESSENTIAL DUTIES & RESPONSIBILITIES

• Monitors performance of production systems and ensures 24x7X365 availability to our customers; acts as primary liaison between Kaneka IT and third-party vendors.
• Installs, configures, tunes, maintains, troubleshoots, and administers security updates and patches to our systems and servers in both physical and virtual environments.
• Designs, installs, configures, tunes, maintains, troubleshoots, and administers components and accounts within the Microsoft Azure cloud.
• Maintains key performance indicators, analyzes systems performance, identifies corrective action, designs and reviews solutions with infrastructure Manager, tests and implements security solutions.
• Leads, plans, coordinates and executes necessary IT engineering efforts and upgrades/updates to core security infrastructure servers and systems.
• Ensures only allowed devices are connected to the network using the Cisco Identity Services Engine (ISE) solution to register and allow only Kaneka and known BYOD devices.
• Installs, Configures, and maintains servers, routers, switches, and firewalls as needed with an emphasis on cybersecurity, reliability, and performance.
• Consults with customers to capture security business requirements, proposes solutions and leads projects delivering the agreed solution.
• Audits and ensures backups and restores are being performed by datacenter personnel as required; recommends and/or takes corrective action as appropriate.
• Coordinates and performs security restore operations as the business requires.
• Ensures updates to network software applications are tested and implemented according to policies; ensure updates are functioning properly.
• Provides administration, troubleshooting, and support for the hosted IP-based phone system.
• Develops, documents and maintains Disaster Recovery procedures and maintains current IT’s DRP Manual; conducts training and hands-on drills with the IT Team and hosting vendors.
• Participates in the IT on-call roster.
• Ensures adequate knowledge and continuous learning by attending industry training and seminars.

OTHER RESPONSIBILITIES

• Maintain complete and open lines of communication with other personnel, functions, or departments to facilitate operations and interaction in the organization.
• Keep supervisor informed of status and progress, ensuring that regular and periodic communication takes place.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and keeping abreast of industry trends and related compliance issues within the area of responsibilities.
• Maintain professional conduct, attendance, and high ethical standards in the work place, complying with company’s policies and procedures.
• Fulfill mandatory training requirements applicable for department and job duties as appropriate.
• Perform other duties and responsibilities as required or requested by supervisor or Management.

Qualifications

Experience

Required 2 years

PowerShell, SQL scripting

2 years

Administering Cisco Identity Services Engine (ISE)

3 years

Designing, Installing, Configuring, Maintaining virtual components incl. servers in Microsoft Azure or Amazon AWS clouds

5 years

Designing, Installing, Configuring, Maintaining Networks (Leading experience)

5 years

Configuring Cisco switches, routers, and firewalls, Cyber Security

5 years

VmWare vSphere, Horizon

5 years

IT, Microsoft Servers, Cyber Security, Exchange Server

Preferred

Cybersecurity monitoring and response

Behaviors

Required

Innovative : Consistently introduces new ideas and demonstrates original thinking

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Team Player : Works well as a member of a group

Licenses & Certifications

Required

MS Cert Systems Engineer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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