• Job Description

  Req#: JR23100269

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  At Home

  Job Description

  The Opportunity:

  What's in it for You?

  A great opportunity to join Global Cybersecurity team and lead the Privileged Access Management program for Manulife. Are you someone who is passionate about identity as the new perimeter in security as well as love working with cutting edge cloud technologies, love autonomy, thrive in an environment without silos and barriers, want to be part of a growth, transformation and innovation strategy and love challenges and problem solving?

  Location: Fully remote from Ontario – Canada but open to remote from any other North America locations as long as it is withing EST or CST time-zones

  Roles and Responsibilities:

  • CyberArk resource that can handle account onboarding and all the interactions with the teams doing the AD group analysis and account setups.
  • Will work closely with BU leads globally to deliver a seamless CyberArk solution.
  • Configuration of CyberArk’s EPV, CPM, and PVWA components following defined policies and standards
  • Research, test and report on new features of CyberArk to be used on the project.
  • Ability to troubleshoot endpoint issues (CyberArk connectivity, password rotation) and resolve or determine group needed to assist.
  • Serves as the Subject Matter Expert within the CyberArk environment
  • Document processes and procedures to be used by BU onboarding leads.
  • Conduct training to admins and end users

  Experience and Education:

  • Overall IT experience for at least 4-5 years
  • CyberArk experience is desired
  • Strong background in CyberArk administration, including Endpoint Privilege Manager (EPM), EPV, PSM, PVWA, CPM is highly preferred
  • CyberArk certification is a plus but not a must
  • Must have experience with Unix OS (multiple flavours – AIX, Solaris, HP-UX, Linux) is important from an operational perspective, not necessarily just scripting
  • Operational background is desired
  • Highly detail-oriented individual with exceptional organization skills, including ability to work independently or as part of multiple teams.
  • Very Strong communication skills – verbal, written and presentation; ability to adapt content to various audiences and communicate effectively at all levels of the organization.
  • Strong analytical and innovative problem- solving skills with the proven ability to exercise flexibility and judgment in assessing business issues and risks in a dynamic environment
  • Demonstrated skills and capabilities in influencing and negotiating
  • Ability to document processes and workflows
  • Ability to coach and transfer knowledge to key stakeholders required
  • Bachelor’s degree in related field (Computer Science or Software Engineering), MIS, or related field with a minimum of 4 years’ equivalent work experience

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  CAN, Ontario - Full Time Remote

  Salary range is expected to be between

  $72,450.00 CAD - $134,550.00 CAD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

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