• Job Description

  Req#: 25-26485
  Job Description:
  
  Essential Functions:
  • 40% - Writes, reviews, and edits material for policy documents, standard operating procedures, job aids, and other operational documentation and related technical and administrative publications.
  • Translates complex processes and systems into easily understandable step-by-step processes.
  • Improves quality, usability, and efficiency of existing documentation.
  • 30% - Researches topics and interviews stakeholders to understand communication product requirements; analyzes business problems and helps prescribe communication solutions.
  • Utilizes provided tools/workflows to track progress of documentation and ensures publication on approved Governance Tools.
  • Communicates weekly with management verbally and via written detailed status reports regarding potential problems and concerns.
  • 20% - Leads and participates in meetings to support new policies, initiatives, or operational work groups to understand impacts on processes and documentation.
  • Provides subject matter expertise to support operational initiatives as needed, including process and system impacts.
  • Communicates and collaborates with diverse internal and external stakeholder groups and individuals.
  • 10% - Ensures project documentation is in compliance with company legal, business, and regulatory requirements, including common cybersecurity frameworks.
  Education Details:
  • 6 plus years of experience as a technical writer or communications experience.
  • In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  Preferred Qualifications:
  • Knowledge and experience working with common cybersecurity frameworks, including NIST, HIPAA, SOC, etc.
  Knowledge, Skills and Abilities:
  • Ability to grasp technical concepts and effectively convey information to technical and non-technical audiences.
  • Proficient ability to recognize, analyze, and solve a variety of problems.
  • Proficient in Microsoft Office programs.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and effectively in small teams is necessary and be able to handle multiple tasks in a fast-paced environment.
  • Must be a team player, use professional judgment, and support organizational and departmental goals.
  • Must demonstrate initiative and work well independently as well as a contributing member of a team.
  • Should be well organized and detail-oriented.

• About the company

  We are a team of technical visionaries who joined forces to form a company that would gather the best and brightest talent in the world. The company uses this talent to help other organizations fulfill their technological dreams and goals and make them a reality. Welcome to Cynet Systems Inc. – a premier staffing and recruiting company – a nationally and locally certified diversity firm.

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