Merck
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
7 days agoWhat's your preference?
Job Description
- Req#: R353453
Employer Industry: Livestock Technology Solutions
Why consider this job opportunity:
- Salary up to $148,500
- Eligible for annual bonuses and long-term incentives
- Comprehensive benefits package including medical, dental, vision, and retirement benefits
- Opportunity for career advancement and growth within a leading company in animal health technology
- Flexible work arrangements, including a hybrid work model
- Chance to make a positive impact on animal health and management practices for farmers worldwide
What to Expect (Job Responsibilities):
- Deliver and develop training for end customers, distributors, and distributor representatives on sensor technology data
- Collaborate with training coordinators, technical support, and sales teams to enhance customer user experience
- Customize user portals and reports to improve the user experience with software
- Conduct on-site visits to educate dairy management teams and ensure successful system deployment
- Actively raise issues and recommend improvements to support services and customer communication
What is Required (Qualifications):
- Bachelor’s degree in animal science, dairy science, or related discipline preferred
- A minimum of three years of experience in dairy management, reproduction, or as a nutritionist/consultant
- Proven experience working in the dairy industry with strong knowledge of dairy farming practices
- Excellent communication skills with the ability to convey technical concepts to non-technical individuals
- Must possess a valid U.S. motor vehicle driver’s license without restriction
How to Stand Out (Preferred Qualifications):
- Bilingual in English and Spanish preferred
- Experience with herd management software (Dairy Comp, Bovisync, PC Dart, etc.)
- Background as a dairy herdsperson, reproduction specialist, or nutritionist
- Strong organizational skills with the ability to multitask and prioritize responsibilities
- Exceptional problem-solving abilities with a proactive mindset
#LivestockTechnology #AnimalHealth #CustomerSuccess #CareerOpportunity #TrainingProvidedAbout the company
Merck & Co., Inc.,
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