• Job Description

  Req#: R002216

  Career Growth, Flexibility and Collaboration!

  Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

  The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

  We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

  Data Analyst (eCommerce)

  Position Overview: We’re looking for a Data Analyst with passion for exploration and discovering hidden insights through data analysis and utilizing web analytics to drive strategic business decisions. The ideal candidate is highly analytical, hands-on, well-versed in e-commerce and project management. They will work closely with internal and external stakeholders to understand and define business objectives. This position will serve as the primary subject-matter expert for e-commerce data analysis providing insights for ongoing store operations and global e-commerce projects throughout their lifecycles.

  You’ll have the opportunity to work closely with various teams to help identify and solve business problems.

  • We offer flexibility

  • We offer a diverse work environment

  • Futureproof your career with a job in information security

  How you will make an impact:

  Primary Responsibility (E-commerce Data Support)

  • You will use data to provide insights required for identifying and reducing frictions for the self-service buying experience

  • You will be responsible for investigating, dissecting, and interpreting financial and behavioral data through visual toolsets that provide insights to drive KPIs

  • You will be tasked with analyzing key metrics to support the company self-service buying performance to generate insights and reports that drive increases in sales

  • You will provide insights that will guide continuous improvement projects and their priorities

  • You will assist with most data analysis inquiries about the e-commerce

  • You will partner with business stakeholders to identify, plan and execute data strategy for various corporate initiatives

  • You will lead the following studies and analyses: heatmap, sessions recording, A/B testing, recommendation systems and search engines optimization (SEO)

  • You use tools such as Google Analytics and Google Tag Manager to measure site usability/effectiveness, and present actionable insights and recommendations based on data, results and best practices

  • You will use data input and responses generated from the Chatbot to advise, improve and grow the store conversational strategy

  • You will define, design, train and test machine learning models for automations such as recommendation systems used to cross-sell or up-sell products/services

  Secondary Responsibility (Project & Process Data Support)

  • You help define a data plan and KPIs during the initiation phase of projects

  • You help track, monitor and report projects progress

  • You will use data analysis methodologies to measure the effectiveness of business processes

  • You will partner with business stakeholders to help identify bottlenecks in business processes

  Qualifications:

  • Bachelor’s degree or equivalent experience

  • Must be able to lawfully work within the US and have unrestricted work authorization

  • A strong technical understanding of analytics platforms (e.g. Google Analytics, Google Tag Manager, HotJar, etc.)

  • 2+ years in direct-to-consumer (DTC) e-commerce analysis experience

  • Experience with database technology and SQL

  • Previous experience discovering and sharing findings with executives

  Preferred Qualifications:

  • Solid understanding of e-commerce KPIs, analytics, Google (GA4, Google Tags, Merchant Center, etc.), and best practices

  • 2+ years of B2B e-commerce analysis experience

  • Previous experience with A/B testing and multivariate analysis techniques

  • Experience with Adobe Commerce (formerly known as Magento)

  • Exposure or experience with Python or R is a plus

  Why Should You Apply?

  • Leader in the security industry

  • Friendly, supportive & knowledgeable teams

  • Opportunities for on-the-job training

  • You’ll help secure identities!

  #LI-GR1

  This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information.

  
  

  
  

  
  

  Vaccination for Covid-19 is currently a condition of employment for field service roles in the U.S., subject to accommodation for qualifying reasons (i.e., medical, religious, etc.) under applicable law. If you would like more information about accommodations, contact accommodations@entrust.com .

  For US roles, or where applicable:

  Entrust is an EEO/AA/Disabled/Veterans Employer

  Recruiter:

  Grace Rusingiza

  Grace.Rusingiza@entrust.com

• About the company

  The global leader in identities, payments, and data protection. Securing a world in motion.

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