• Job Description

  Req#: 134447BR

  Job Description

  Infosys is seeking a Data Center Engineer. This position is responsible for providing on-site technical support and physical maintenance for data center infrastructure, including servers, storage, network devices. This role involves installing and configuring new hardware, performing regular maintenance, troubleshooting and resolving hardware and software issues and managing cabling and inventory. This is a key role to ensure the smooth operations and reliability of the Data Center and maintain uptime.
  
  Required skills:
  • Candidate must be located within commuting distance of Wichita,KS or be willing to relocate to the area. This position may require travel.
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 2 year of Information Technology experience.
  • At least 2 years of Data Center Hands & Feet or similar experience.
  • This role may involve elevated access to Impact Level 4 (IL4) data and/or security requirements for handling controlled unclassified information (CUI) and sensitive data as defined by US Department of Defense (DoD). The eligible candidates must be US Citizens.
  
  Primary Expertise:
  • Serve as primary onsite support for datacenter hardware installation, maintenance, troubleshooting, and decommissioning of servers, storage, and network devices.
  • Perform physical racking, stacking, cabling, and labeling of equipment in accordance with company and industry best practices.
  • Conduct routine infrastructure health checks, environmental monitoring (power, cooling, humidity), and escalate issues as needed.
  • Respond to and resolve hardware alerts, service tickets, and emergency requests with minimal supervision, adhering to defined SLAs.
  • Coordinate with remote engineering, network, and operations teams to execute Handson tasks and support change management activities.
  • Maintain accurate inventory records, asset tracking, and documentation for all datacenter hardware and consumables.
  • Ensure compliance with security protocols, access controls, and safety standards within the datacenter environment.
  • Participate in on call rotation and provide afterhours/weekend support as required.
  • Mentor junior staff, share technical expertise, and contribute to continuous improvement of datacenter processes and procedures.
  
  Preferred Skills:
  • Excellent problem-solving, communication, and documentation skills
  • Ability to work independently and manage complex technical solutions
  • Willingness to learn new technologies and adapt to different roles
  • Good to have experience with specific Hardware vendor: Cisco, Dell etc.
  
  The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
  
  

  EEO/About Us

  About Us
  Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
  
  Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

  Country

  USA

  State / Region / Province

  Kansas

  Work Location

  Wichita, KS

  Interest Group

  Infosys Public Services, Inc

  Domain

  IT Infrastructure Planning & Management, IT Service Management

  Skillset

  Domain|Network|Data networking storage & data center technologies

  Company

  IPS USA

  Role Designation

  834ATCALUS Technology Analyst

• About the company

  Infosys Limited is an Indian multinational technology company that provides business consulting, information technology and outsourcing services.

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