• Job Description

  Req#: 2449465
  At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand The Cloud, this is your chance to make history.
  
  Amazon Data Services Inc. is currently hiring for a Engineering Operations Tech (EOT) to support our data centers in the ORD area. The EOT is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. They are expected to be a singular focal point for all facility operations within a given data center. The Engineering Operation Technician supports third party vendors in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. This equipment includes, but is not limited to, stand-by diesel generators, switch gear, UPS’s, PDU’s, AHU’s, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.
  
  
  Key job responsibilities
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
  
  • Operate independently with limited direct management.
  
  • Act as an escalation point for all facilities-related issues within the data center, escalating to the Chief Engineer and Data Center Regional Manager as needed.
  
  • Perform root cause analysis of equipment failures.
  
  • Troubleshoot and report of facility and data sever-level events within internal SLA.
  
  • Create and deploy new standard practices for Engineering Operation Technicians and vendor support teams.
  
  • Ensure all safety procedures are adhered to by vendors and Amazon staff.
  
  • Utilize internal CMMS to manage building workflows.
  
  • Communicate complex technical information to a non-technical audience.
  
  • Fully comply with all physical security procedures and policies.
  
  • Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s).
  
  • Candidates should be able to lift up to 40 lbs and or work in elevated locations.
  
  • Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations
  
  * Respond off hours to site events and emergency issues
  
  A day in the life
  Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
  
  About the team
  Chicago's Edge team, up until 2023, consists of Burrows and Edge cages throughout the metro region. We are excited to bring up ORD064 as a new site in our portfolio and the increased complexity and scaling for our customers.
  
  We are open to hiring candidates to work out of one of the following locations:
  
  Chicago, IL, USA• 3+ years of relevant work experience in a data center or other critical environment.
  
  • 4+ years of experience of the electrical and mechanical systems involved in critical data center operations such as: generators, transformers, switchgear, UPS systems, ATS units, PDU units, pumps, air handling units, and CRAC units.
  
  • 3+ years of experience with BMS and EPMS control systems and data collection/trending• Bachelor's or College's degree in a relevant engineering discipline or equivalent work experience in Mechanical/Electrical Field.
  
  • Electrical or Mechanical trade (Post Secondary Education).
  
  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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