• Job Description

  Req#: 66879

  At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

  The Systems Administrator II supports the IT infrastructure by performing system installations, upgrades, and maintenance. They assist in troubleshooting and resolving technical issues to ensure system reliability and availability.

  Responsibilities

  Development

  • Develop and complete efficient system configurations with a focus on resiliency and availability of systems applications.
  • Develop, document, and implement processes to extend, augment, or create new capabilities.
  • Proactively identify and deliver on process improvements.

  Support

  • Interact with systems staff, internal client groups, external clients or vendors in complex testing, operational support and troubleshooting system problems.
  • Collaborate with team members on troubleshooting and resolving technical issues.
  • Provide architectural guidance on standards and procedures.

  Systems Maintenance / Administration

  • Perform hardware and software installs, patch installations, upgrades, and maintenance.
  • Monitor and maintain related application specific and/or operating system performance tuning
  • - Ensure the completion of daily administrative tasks (e.g. provisioning, onboarding)
  • Lead regularly scheduled preventative maintenance (e.g. system, apply fixes)

  Education and Qualifications

  • BA or Equivalent
  • Experience supporting and administering applications/systems and systems monitoring tools.
  • Knowledge and experience with computer desktop and server systems, associated hardware and software and other subsystems.
  • Understanding and experience working with relational database systems and SQL tool
  • Knowledge of how databases and other software or interfaces facilitate a cohesive system.
  • Ability to build strong interpersonal and organizational relationships.
  • Demonstrated history of delivering excellent customer service to diverse clients (internal and external)
  • Install (rack, stack and cable) computing equipment in the data centers.
  • Manage ServiceNow ticketing system requests
  • Manage Sunbird Data Center Infrastructure Management (DCIM) software.
  • Engage with Asset management team on BBH assets active and obsolete hardware.
  • Conduct routine inspections and preventive maintenance on data center infrastructure.
  • Monitor UPS systems and report on alerts and power usages.
  • Identify, diagnose, and resolve technical issues related to hardware, networking, and systems.
  • Monitor power and cooling systems to ensure a stable operating environment.
  • Maintain documentation of equipment, processes, and system configurations.
  • Collaborate with operations teams to support business and Data Center requirements.
  • Ensure compliance with industry standards, policies, and best practices.
  • Assist with capacity planning and recommend upgrades or expansions as needed

  Salary Range

  $110,000 - $145,000.

  BBH’s compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

  
  

  We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

  About BBH:

  Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

  We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

  We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

  Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

• About the company

  Brown Brothers Harriman & Co. is the oldest and one of the largest private banks in the United States.

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