• Job Description

  Req#: 25-52892
  Hybrid role after training.
  
  At least 7 years relevant experience required. A screenshot or download of the completed 10key and regular typing test has to be included with the resume attachment. Any candidates without the 10key typing test and regular typing test document will not be considered. Please use the links below for the typing tests. The 1 minute test can be used. Please have candidates screenshot their results. https://onlinetyping.org/10-key-typing-test/ 10 key test screenshot results https://www.typingtest.com/ 1 minute test-screenshot results This contract position requires proof of US citizenship. Proof of US citizenship will be required upon start in the form of a US birth certificate or US passport. One of these documents must be presented on first-day arrival for verification. Case Management is a group within ***’s Legal and Emergency Response team that responds to legal demands that are served upon the company for historical customer information. The primary role of this contract position is to analyze documents submitted by law enforcement, private attorneys and pro se litigants (including court orders, search warrants, subpoenas, and preservation letters) and applying standard practices and policies in naming the documents for proper handling. While a specific academic degree is not required, it is preferred that the candidate have some type of formal training/experience in reading legal demands. On-the-job training is provided. With minimal supervision, the NTW (non-*** worker) will review legal demands and code them for proper routing within Legal and Emergency Response. While the majority of the demands are for Case Management, demands are also routed to both Real Time Operations (RTO) and our Emergency Response Center (ERC) as needed. Both RTO and ERC work real time and emergent issues. Proper handling of these demands is vital. The NTW may also be tasked with other duties and projects as assigned by management. It is imperative that the candidate be a quick learner, detail oriented, goal driven, has excellent communication skills and professional. The information they have access to is Sensitive Information as defined by the *** National Security Agreement (NSA) and is highly confidential. We must have dedicated, mature, professionals in this position. Documents received may sometimes contain graphic photographs or wording. The candidate will need to be aware of, and indifferent to this. Computer literacy as well as typing and 10 key excellence is crucial. Verified ability to type a minimum of 45 words per minute and 5,000 keystrokes is essential. During training, this position is strictly in-office. However, after training commences and after there has been clear demonstration of meeting performance requirements with quality and production, there is opportunity to work from home up to two days per week.
  
  EEO:
  
  “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

• About the company

  Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

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