NHS

Data Officer - Clinical Services Division


PayCompetitive
LocationPeterlee/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: U0025-24-0047?language=en&page=1422&sort=publicationDateDesc

      Job summary

      The Data Officer will work with a range of key stakeholders to support digital functionality and promote the

      importance in gaining in depth awareness and knowledge of how digital applications can deliver improved

      business processes and outcomes for users, including patients and clinicians.

      This post would suit individuals who are confident in the use of Microsoft Windows, Microsoft Office, have extremely strong Microsoft excel skills, and have a detailed understanding and working knowledge of NHS Patient Clinical Record Systems, in particular SystmOne.

      This role will support teams within our organisation, to ensure effective adaptation, utilisation and data on

      our systems including SystmOne and eConsent. You will work with the various clinical/Admin teams across the regions to identify and resolve data quality issues and support the Operations team, to create and run necessary clinical searches and reporting as required to our commissioning teams.

      Main duties of the job

      To lead on operational reporting requirements. Be responsible for the compiling, analysis and report

      production in line with IntraHealths contract requirements with NHSE.

      Data monitoring, analysis and production of key reports, carefully analyse data to produce clear

      accurate findings;

      To support with all aspects of data quality;

      Manage the data documentation from initiation to completion;

      To produce and analyse data within and outside of S1/eConsent to include spread sheets when required.

      To be the organisations expert in SystmOne, the go-to person for digital applications and the

      trainer and mentor for all team members needing to use NHS clinical systems;

      To effectively work with key stakeholders when dealing with queries in relation to systems and/or data quality issues and delivering appropriate solutions;

      To identify any areas of improvement to limit poor data quality;

      Support staff in their understanding of digital applications;

      Support clinical teams in recording patient and clinical information in their patient care systems and assist in the implementation of consistent approaches to data including the use of templates and structured data sets;

      Maintain and develop data quality documentation producing procedure flow diagrams, process

      documents etc.;

      About us

      IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

      We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

      We operate NHS services across the North East, North West and Yorkshire.

      We are looking for an enthusiastic professional to join us in a new role of Data Officer to support our Clinical Services Division (which includes School Immunisation contracts and Anticoagulation Monitoring Service contracts) based at our Head Office in the William Brown Centre, Peterlee, County Durham and/or at one of our offices across the regions in which we operate (North West ,Yorkshire or Midlands).

      Date posted

      04 April 2024

      Pay scheme

      Other

      Salary

      £23,249.26 a year

      Contract

      Permanent

      Working pattern

      Full-time, Part-time, Flexible working

      Reference number

      U0025-24-0047

      Job locations

      First Floor, William Brown Centre

      Manor Way

      Peterlee

      County Durham

      SR8 5TW


      Intrahealth Offices

      Oldham

      OL2 6HT


      Intrahaelth Offices

      Leyland

      PR26 6TY


      Intrahealth Offices

      Rotherham

      S60 1RU


      Intrahealth Offices

      Derbyshire

      DE55 7DQ


      Intrahealth Offices

      Nottingham

      NG13 8PJ


      Intrahealth Offices

      Burnley

      BB10 2TP


      Intrahealth Offices

      Trafford Park

      M17 1LB


      Intrahealth Offices

      Stockton on Tees

      TS18 3TX


      Intrahealth Offices

      Sunderland

      SR5 2AL


      Job description

      Job responsibilities

      To lead on operational reporting requirements. Be responsible for the compiling, analysis and report

      production in line with IntraHealths contract requirements with NHSE.

      Data monitoring, analysis and production of key reports, carefully analyse data to produce clear

      accurate findings;

      To support with all aspects of data quality;

      Manage the data documentation from initiation to completion;

      To produce and analyse data within and outside of S1/eConsent to include spread sheets when required.

      To be the organisations expert in SystmOne, the go-to person for digital applications and the

      trainer and mentor for all team members needing to use NHS clinical systems;

      To effectively work with key stakeholders when dealing with queries in relation to systems and/or data quality issues and delivering appropriate solutions;

      To identify any areas of improvement to limit poor data quality;

      Support staff in their understanding of digital applications;

      Support clinical teams in recording patient and clinical information in their patient care systems and assist in the implementation of consistent approaches to data including the use of templates and structured data sets;

      Maintain and develop data quality documentation producing procedure flow diagrams, process

      documents etc.;

      Demonstrate an awareness of project management techniques, and an appreciation of how they

      are applied in the environment;

      Demonstrate an awareness of organisational data governance, and how it works in relation to

      other organisational governance structures.

      Provide analytical type administration support for the Clinical Services Division.

      Undertake basic checking & data cleansing of computers returned from users before they are redeployed. Escalating any issues identified to be resolved by Razorblue.

      SystmOne & eConsent

      Be proficient in all aspects of the use of SystmOne and eConsent

      Create reports and data analyses as required from all systems including PowerBI.

      Establish and maintain permissions for S1 and eConsent, ensuring that user access relates to job roles and

      responsibilities.

      Ensure users are made aware of forthcoming developments and improvements.

      Remain current with all S1 and eConsent modules in order to develop and promote the use of systems

      throughout the teams.

      Job description

      Job responsibilities

      To lead on operational reporting requirements. Be responsible for the compiling, analysis and report

      production in line with IntraHealths contract requirements with NHSE.

      Data monitoring, analysis and production of key reports, carefully analyse data to produce clear

      accurate findings;

      To support with all aspects of data quality;

      Manage the data documentation from initiation to completion;

      To produce and analyse data within and outside of S1/eConsent to include spread sheets when required.

      To be the organisations expert in SystmOne, the go-to person for digital applications and the

      trainer and mentor for all team members needing to use NHS clinical systems;

      To effectively work with key stakeholders when dealing with queries in relation to systems and/or data quality issues and delivering appropriate solutions;

      To identify any areas of improvement to limit poor data quality;

      Support staff in their understanding of digital applications;

      Support clinical teams in recording patient and clinical information in their patient care systems and assist in the implementation of consistent approaches to data including the use of templates and structured data sets;

      Maintain and develop data quality documentation producing procedure flow diagrams, process

      documents etc.;

      Demonstrate an awareness of project management techniques, and an appreciation of how they

      are applied in the environment;

      Demonstrate an awareness of organisational data governance, and how it works in relation to

      other organisational governance structures.

      Provide analytical type administration support for the Clinical Services Division.

      Undertake basic checking & data cleansing of computers returned from users before they are redeployed. Escalating any issues identified to be resolved by Razorblue.

      SystmOne & eConsent

      Be proficient in all aspects of the use of SystmOne and eConsent

      Create reports and data analyses as required from all systems including PowerBI.

      Establish and maintain permissions for S1 and eConsent, ensuring that user access relates to job roles and

      responsibilities.

      Ensure users are made aware of forthcoming developments and improvements.

      Remain current with all S1 and eConsent modules in order to develop and promote the use of systems

      throughout the teams.

      Person Specification

      Qualifications

      Essential

      • Educated to degree level in a digital related subject or equivalent level qualification / experience

      Experience

      Essential

      • Proven experience in patient clinical record systems and processes particularly SystmOne
      • Experience in the management and the maintenance of data quality
      • Experience in using a range of computerized software including MS office
      • Experience of presenting and explaining data through written and verbal communication

      Desirable

      • Experience of training for new starters system access

      Attitudes/Skills/Qualities

      Essential

      • Ability to promote the positive image of the organisation
      • Support a culture of mutual respect for each other and the environment
      • Good customer service/can-do attitude
      • Ability to work collaboratively with diverse range of professional colleagues
      • Excellent team player
      • Self motivated and able to work unsupervised
      • Flexible and adaptable
      • Willing & quick to learn new skills & procedures
      • Ability to travel across sites where required
      • Excellent IT skills comprehensive knowledge and understanding of the use of software and relevant packages
      • Ability to use Excel to its full potential:
      • Advanced working knowledge of Microsoft Excel inc. Pivot Tables, VLookups for analytical purposes and to develop extensive dashboards and generate bespoke reports
      • Excellent knowledge of SystmOne to support data management functions
      • Ability to write and modify systems of working guidelines and processes
      • Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
      • Understanding of data security and information governance

      Desirable

      • Ability to enthuse staff in a changing environment
      • Experience of supporting national programmes and locally commissioned services, and how clinical systems contribute to improved patient outcomes.
      • PowerBI reporting
      Person Specification

      Qualifications

      Essential

      • Educated to degree level in a digital related subject or equivalent level qualification / experience

      Experience

      Essential

      • Proven experience in patient clinical record systems and processes particularly SystmOne
      • Experience in the management and the maintenance of data quality
      • Experience in using a range of computerized software including MS office
      • Experience of presenting and explaining data through written and verbal communication

      Desirable

      • Experience of training for new starters system access

      Attitudes/Skills/Qualities

      Essential

      • Ability to promote the positive image of the organisation
      • Support a culture of mutual respect for each other and the environment
      • Good customer service/can-do attitude
      • Ability to work collaboratively with diverse range of professional colleagues
      • Excellent team player
      • Self motivated and able to work unsupervised
      • Flexible and adaptable
      • Willing & quick to learn new skills & procedures
      • Ability to travel across sites where required
      • Excellent IT skills comprehensive knowledge and understanding of the use of software and relevant packages
      • Ability to use Excel to its full potential:
      • Advanced working knowledge of Microsoft Excel inc. Pivot Tables, VLookups for analytical purposes and to develop extensive dashboards and generate bespoke reports
      • Excellent knowledge of SystmOne to support data management functions
      • Ability to write and modify systems of working guidelines and processes
      • Able to provide complex or sensitive information verbally and in a range of documentary forms including reports
      • Understanding of data security and information governance

      Desirable

      • Ability to enthuse staff in a changing environment
      • Experience of supporting national programmes and locally commissioned services, and how clinical systems contribute to improved patient outcomes.
      • PowerBI reporting

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Intrahealth Ltd

      Address

      First Floor, William Brown Centre

      Manor Way

      Peterlee

      County Durham

      SR8 5TW


      Employer's website

      https://www.intrahealth.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Intrahealth Ltd

      Address

      First Floor, William Brown Centre

      Manor Way

      Peterlee

      County Durham

      SR8 5TW


      Employer's website

      https://www.intrahealth.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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