• Job Description

  Req#: U0025-25-0081?language=en&page=630&sort=publicationDateDesc

  Job summary

  IntraHealth are recruiting for the post of Data Quality Team Member at our Brook Square Surgery in Scarborough.

  The successful candidate will be responsible for providing accurate and timely information in order to drive the business of the practice forward by enhancing data quality and performance standards. The post holder will be required to pro-actively initiating data quality improvement projects, thereby aiding the smooth running of the practices computer systems and processes.

  Additional responsibilities of the post-holder will include focusing on detail and accuracy of data entry and extraction for reporting and audit purpose as well as interrogation of data to ensure compliance with the practices Information Governance policies and procedures.

  The successful applicant for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, competitive salary and opportunities for personal and professional development both locally and nationally.

  Main duties of the job

  To provide accurate and timely information. To drive the business of the practice forward, by enhancing data quality and performance standards. The responsibilities of the post-holder will include focus on detail and accuracy of data entry and extraction for reporting and audit purposes.

  Interrogation of data to ensure compliance with the practices Information Governance policies and procedures, pro-actively initiating data quality improvement projects, thereby aiding the smooth running of the practices computer systems and processes.

  About us

  IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

  We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

  We operate NHS services across the North East, North West and Yorkshire.

  Details

  Date posted

  26 June 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  U0025-25-0081

  Job locations

  Brook Square Surgery

  Trafalgar Street West

  Scarborough

  North Yorkshire

  YO12 7AS

  
  

  Job description

  Job responsibilities

  Main Duties / Key Tasks including:

  Pathology

  • Daily administration of the electronic links to the pathology laboratory ensuring accuracy and compliance with current Pathology Protocol

  Summarising

  • Summarisation of new patient’s notes.
  • Reviewing medical records and producing an accurate summary of the patient’s medical history and read coding the information into the practice clinical system
  • Monitoring progress of notes summarising against practice targets
  • Liaison with the local health authority regarding registration/medical records queries

  Data Entry

  • Extraction of necessary data from clinical correspondence and input into electronic patient record, by scanning, attaching to the correct patient and the use of the Read Code Formulary.
  • Monitor and ensure data is consistently entered and run searches to find anomalies
  • Advise the Data Quality Manager of any problems arising from data entry which are otherwise unresolvable
  • Manage the practice Cytology and Immunisation targets through the use of data review and updates on the Open Exeter system
  • Recalls
  • Initiate, run and monitor patient call and recall systems
  • Pro-actively look at ways to improve patient response and uptake to invitations.

  Audit

  • Auditing data collection standards in the practice
  • Set up and run clinical searches
  • Ensure accurate report output
  • Interrogate data for audit purposes
  • Run NHS England Contract/CCG searches and reports
  • QoF Data Interrogation
  • Use of external data extraction software provided by other health bodies sanctioned by the practice. (RAIDR/TCR)
  • Report to the clinical team details of patients being monitored for the use of High Risk Drugs
  • Perform regular repeat prescribing audits for housekeeping purposes.
  • Monitor and report to the clinical team, practice equipment on loan to patients.

  Research administration

  • Design and run searches and reports as defined by the partners and/or the Data Quality Manager/Practice Manager
  • Cost Analysis for contracts the practice considers
  • Work Analysis – to continually review and improve processes

  Data Protection

  • Ensure security of data at all times
  • Ensure security of data in accordance with the Data Protection Act
  • Ensure security of data in accordance with the practices Information Governance policies and procedures

  IT/Smartcard Administration:

  • IT Fault Log
  • Hardware/Software issues
  • Smartcard administration
  • Communication Administration
  • Monitoring and distributing generic emails
  • Post In (scanning and attaching). Opening and distributing mail
  • Post Out – enveloping letters/Recorded Deliveries/Post Office liaison.
  • Outgoing correspondence
  • Outgoing emails to internally and externally.
  • Create and display posters as agreed with the line manager.
  • Create and distribute the staff weekly newsletter and diary sheet.

  Medical Record Administration

  • Filing, archiving and appropriate storage of patients records and other confidential information
  • Accepting and logging of medical records into the practice
  • Preparing medical records for collection from the practice
  • Action any requests for medical records from clinicians
  • SARS 2nd check and copy

  Private Work (Non-NHS)

  • Communicating with patients and relevant 3rd parties.
  • Logging in medical reports/medical records requests and attaching to medical record.
  • Creating invoices.
  • Creating medical report/ copy of medical records.
  • Processing payments.
  • Finance reconciliation.
  • Working to close timescales.

  General Administration

  • Actioning any photocopying requests
  • Monitoring stationery and ink cartridges and order as necessary.

  Supermarket Order.

  • Regular Fire Alarm testing
  • Infection control Audits (weekly)
  • Dealing with enquiries received into the Data Quality Team in a professional and appropriate manner Staff Room Monitor/Stationery ordering/Practice Refreshments /General Stock ordering
  • Printer Meter Readings

  Other duties:

  • Pro-actively initiate data quality improvement projects
  • Filing and retrieving paperwork
  • Prescription Pricing Authority Returns
  • Ad-hoc returns

  Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified

  Job description

  Job responsibilities

  Main Duties / Key Tasks including:

  Pathology

  • Daily administration of the electronic links to the pathology laboratory ensuring accuracy and compliance with current Pathology Protocol

  Summarising

  • Summarisation of new patient’s notes.
  • Reviewing medical records and producing an accurate summary of the patient’s medical history and read coding the information into the practice clinical system
  • Monitoring progress of notes summarising against practice targets
  • Liaison with the local health authority regarding registration/medical records queries

  Data Entry

  • Extraction of necessary data from clinical correspondence and input into electronic patient record, by scanning, attaching to the correct patient and the use of the Read Code Formulary.
  • Monitor and ensure data is consistently entered and run searches to find anomalies
  • Advise the Data Quality Manager of any problems arising from data entry which are otherwise unresolvable
  • Manage the practice Cytology and Immunisation targets through the use of data review and updates on the Open Exeter system
  • Recalls
  • Initiate, run and monitor patient call and recall systems
  • Pro-actively look at ways to improve patient response and uptake to invitations.

  Audit

  • Auditing data collection standards in the practice
  • Set up and run clinical searches
  • Ensure accurate report output
  • Interrogate data for audit purposes
  • Run NHS England Contract/CCG searches and reports
  • QoF Data Interrogation
  • Use of external data extraction software provided by other health bodies sanctioned by the practice. (RAIDR/TCR)
  • Report to the clinical team details of patients being monitored for the use of High Risk Drugs
  • Perform regular repeat prescribing audits for housekeeping purposes.
  • Monitor and report to the clinical team, practice equipment on loan to patients.

  Research administration

  • Design and run searches and reports as defined by the partners and/or the Data Quality Manager/Practice Manager
  • Cost Analysis for contracts the practice considers
  • Work Analysis – to continually review and improve processes

  Data Protection

  • Ensure security of data at all times
  • Ensure security of data in accordance with the Data Protection Act
  • Ensure security of data in accordance with the practices Information Governance policies and procedures

  IT/Smartcard Administration:

  • IT Fault Log
  • Hardware/Software issues
  • Smartcard administration
  • Communication Administration
  • Monitoring and distributing generic emails
  • Post In (scanning and attaching). Opening and distributing mail
  • Post Out – enveloping letters/Recorded Deliveries/Post Office liaison.
  • Outgoing correspondence
  • Outgoing emails to internally and externally.
  • Create and display posters as agreed with the line manager.
  • Create and distribute the staff weekly newsletter and diary sheet.

  Medical Record Administration

  • Filing, archiving and appropriate storage of patients records and other confidential information
  • Accepting and logging of medical records into the practice
  • Preparing medical records for collection from the practice
  • Action any requests for medical records from clinicians
  • SARS 2nd check and copy

  Private Work (Non-NHS)

  • Communicating with patients and relevant 3rd parties.
  • Logging in medical reports/medical records requests and attaching to medical record.
  • Creating invoices.
  • Creating medical report/ copy of medical records.
  • Processing payments.
  • Finance reconciliation.
  • Working to close timescales.

  General Administration

  • Actioning any photocopying requests
  • Monitoring stationery and ink cartridges and order as necessary.

  Supermarket Order.

  • Regular Fire Alarm testing
  • Infection control Audits (weekly)
  • Dealing with enquiries received into the Data Quality Team in a professional and appropriate manner Staff Room Monitor/Stationery ordering/Practice Refreshments /General Stock ordering
  • Printer Meter Readings

  Other duties:

  • Pro-actively initiate data quality improvement projects
  • Filing and retrieving paperwork
  • Prescription Pricing Authority Returns
  • Ad-hoc returns

  Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Health & Safety:

  The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include:

  • Using personal security systems within the workplace according to practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Actively reporting of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
  • Undertaking periodic infection control training (minimum annually)
  • Reporting potential risks identified

  Person Specification

  Experience

  Essential

  • Continual Professional Development
  • An understanding, acceptance, and adherence to the need for confidentiality
  • Team player evidence of team working

  Desirable

  • Experience working in an administrative role within General Medical Practice
  • Experience of the NHS Quality and Outcomes Framework (QoF) and Enhanced Services

  Qualifications

  Essential

  • Good level of general education or experience equivalent to 5 GCSEs at Grade C or above
  • Qualified to NVQ Level 2 or equivalent and willing to work towards NVQ level 3
  • Sound knowledge of Windows and MS Office (particularly Excel)
  • Willing to obtain up to date training for Information Governance

  Desirable

  • Evidence of recent self-directed learning or development

  Person Specification

  Experience

  Essential

  • Continual Professional Development
  • An understanding, acceptance, and adherence to the need for confidentiality
  • Team player evidence of team working

  Desirable

  • Experience working in an administrative role within General Medical Practice
  • Experience of the NHS Quality and Outcomes Framework (QoF) and Enhanced Services

  Qualifications

  Essential

  • Good level of general education or experience equivalent to 5 GCSEs at Grade C or above
  • Qualified to NVQ Level 2 or equivalent and willing to work towards NVQ level 3
  • Sound knowledge of Windows and MS Office (particularly Excel)
  • Willing to obtain up to date training for Information Governance

  Desirable

  • Evidence of recent self-directed learning or development

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Intrahealth Ltd

  Address

  Brook Square Surgery

  Trafalgar Street West

  Scarborough

  North Yorkshire

  YO12 7AS

  
  

  Employer's website

  https://www.intrahealth.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Intrahealth Ltd

  Address

  Brook Square Surgery

  Trafalgar Street West

  Scarborough

  North Yorkshire

  YO12 7AS

  
  

  Employer's website

  https://www.intrahealth.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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