The University of Chicago
Data Science Analyst -TCOM
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Job Description
- Req#: JR32117
Employer Industry: Higher Education and Research
Why consider this job opportunity:
- Salary up to $31.25 per hour
- Comprehensive benefits package including health, retirement, and paid time off
- Opportunity for career advancement and growth within the organization
- Collaborative work environment with a focus on learner success
- Engage in meaningful work that contributes to the well-being of individuals and communities
What to Expect (Job Responsibilities):
- Provide timely support to learners through phone and email, ensuring clear communication
- Monitor and respond to inquiries in the Learning Management System (LMS) support inbox and voicemail
- Collaborate with the LMS provider’s support team to troubleshoot and resolve technical issues
- Analyze data and perform research projects to support various programs and initiatives
- Maintain and analyze statistical models, engaging IT resources as needed
What is Required (Qualifications):
- Minimum educational requirement: College or university degree in a related field
- Knowledge and skills developed through relevant work experience
- Strong communication skills with the ability to convey technical information clearly
- Detail-oriented and organized, with the ability to manage multiple requests efficiently
- Ability to work independently and as part of a multidisciplinary team
How to Stand Out (Preferred Qualifications):
- Experience with Learning Management Systems
- Familiarity with Zendesk and other LMS platforms
- Patience, empathy, and a commitment to learner success
- Proficiency with Microsoft Office 365
- Excellent verbal and written communication skills
#HigherEducation #DataAnalysis #CareerOpportunity #CollaborativeEnvironment #LearningManagementSystems
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The University of Chicago is a private research university in Chicago, Illinois.
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