• Job Description

  Req#: 502194

  JOB SUMMARY:	AmeriSpeak® is a fast-growing, fast-paced, innovative, probability-based panel housed within NORC at the University of Chicago, a world leader in research excellence. The Data Services Analyst is responsible, through data review, for strategizing questionnaire design, programming, and data strategies as they relate to client projects and/or NORC-owned profile and auxiliary data. A Data Analyst ensures survey data quality through reviewing and validating simulated and respondent survey data throughout the field period using appropriate statistical applications; and importing, cleaning, and transforming raw data for eventual client delivery using appropriate statistical applications and summarizing information into charts, graphs, banners, and tables. We have a strong preference toward this being a hybrid position located in Chicago, IL. We would prefer you live close enough to Chicago that you could come to the office on a regular, hybrid schedule.
  DEPARTMENT: AmeriSpeak	AmeriSpeak® is the first U.S. multiclient household panel to combine the speed and cost-effectiveness of panel surveys with enhanced representativeness of the U.S. population, an approach designed to achieve an industry-leading response rate and an innovative sample quality report card. AmeriSpeak has become the primary survey partner of the nation's preeminent news service, The Associated Press. Developed and funded by NORC, AmeriSpeak randomly identifies Americans—including the country’s hardest-to-reach populations—and recruits them to provide their opinions and insights on a wide range of topics critical to our clients. The outcome is a truly representative picture of America and, thus, more accurate research results for use in statistical surveys.
  RESPONSIBILITIES:	Help to program and develop automation data processes and efficiencies Build, transform, validate and clean client data and/or NORC-owned profile and auxiliary data using a variety of techniques Review simulated and pretest data to check on the quality of questionnaire design and programming. Review final client data to ensure data and data deliverables are error free, most accessible by clients (internal or external), and of the highest quality Cleans and prepares raw data for weighting and client delivery; conducts ad hoc data analyses using statistical applications such R, SPSS, or SAS and summarizes information into tables, graphs, and text Performs quality control testing on programmed surveys in the phone and web modes and manages questionnaire revisions throughout the testing cycle. Drafts feedback for project managers and programming staff Prepare codebooks and questionnaire documentation for client surveys and survey data and/or NORC-conducted surveys and data Performs other duties as assigned
  REQUIRED SKILLS:	Bachelor's or Master’s degree in Math, Statistics, Computer Science, Data Science, Market Research, or Social Science related field Knowledge of and experience with using R for development of packages and writing functions, especially in terms of automation. Familiarity with data analysis, cleaning, and creating deliverable data files to external clients. Familiarity with creating R Shiny applications encouraged, prior usage of R packages dplyr, and tidyverse is helpful The ideal candidate has experience in positions of increasing responsibility, working with data, and conducting statistical and quantitative analysis, ideally in a survey research environment. We are looking for a minimum of 1 year worth of experience Working knowledge of statistics, mathematics, machine learning, scientific methods of inquiry, and/or survey research. Experience with data and quantitative methods Must have experience with Microsoft Office software, including word processing, spreadsheets, and graphics (Outlook, Word, Excel, and PowerPoint) Strong problem solving, quantitative data analysis, time management, personal organization, logical thinking, attention to detail, discretion, and composure skills Ability to manage multiple projects with agility, to organize and prioritize work assignments to meet project needs, to work effectively and collaboratively with colleagues across multiple teams, and to work with minimal supervision Strong communication and interpersonal skills. Strong technical writing skills Ability to work on multiple projects at the same time with agility and to work effectively with team members, multiple departments, stakeholders, and internal/external clients Ability to work effectively and collaboratively with minimal supervision The candidate must have experience with statistical and database management software. Preferred Experience Knowledge of SPSS and SPSS syntax is also a strong plus. Ideal for candidates to have good working experience with database tools such as SQL, Python, etc Experience with on-line survey or CATI software
  SALARY AND BENEFITS:	The pay range for this position is $59,000 – $88,000. This position is classified as regular. Regular staff are eligible for NORC’s comprehensive benefits program. Benefits include, but are not limited to: Generously subsidized health insurance, effective on the first day of employment Dental and vision insurance A defined contribution retirement program, along with a separate voluntary 403(b) retirement program Group life insurance, long-term and short-term disability insurance Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP). NORC’s Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
  WHAT WE DO:	NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.
  WHO WE ARE:	For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
  EEO STATEMENT:	NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.

• About the company

  NORC at the University of Chicago is one of the largest independent social research organizations in the United States.

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