• Job Description

  Req#: M9082-25-0090?language=en&page=810&sort=publicationDateDesc

  Job summary

  DENTAL EDUCATION SUPPORT OFFICER

  THIS POST IS FIXED TERM/SECONDMENT UNTIL 24TH OCTOBER 2026 DUE TO MATERNITY COVER

  An exciting opportunity has arisen to join the Dental Deanery providing maternity cover in the role of Dental Education Support Officer.

  This role provides a high level of administrative support and co-ordination supporting the training of dental professionals, including overseas Dentists and Dentists with Enhanced Skills.

  You will have previous experience of working in a similar role, and possess excellent administrative, organisational and IT skills and the ability to communicate effectively with colleagues and stakeholders. Also important are enthusiasm, self motivation and an excellent eye for detail.

  Although this post has been advertised as a fixed term appointment, NHS staff will be offered the appointment as a secondment. If you wish to apply as a secondment opportunity, you must have your line manager's approval. This post may be extended or made permanent at the end of the fixed term/secondment period depending on available funding and business needs.

  Main duties of the job

  The post holder will provide a high level of administrative support and co-ordination supporting the education of dental professionals, including overseas Dentists and Dentists with Enhanced Skills (DES):

  Provide comprehensive, efficient, and confidential administrative support for the education and training of dental professionals in Wales.

  Be the first and main point of contact for all enquiries providing comprehensive and professional information and guidance to stakeholders in relation to the education and training of dental professionals in Wales.

  Work autonomously and to deadlines, using own initiative.

  The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

  About us

  Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

  HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

  - Respect for All in every contact we have with others,

  - Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

  - Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

  HEIW received the HPMA Award for Employee Engagement in 2019.

  What you can expect:

  - a corporate induction and 90 day Welcome itinerary,

  - compassionate leadership,

  - a meaningful values based performance appraisal process,

  - the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

  Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?

  Details

  Date posted

  17 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,928 to £29,551 a year per annum pro rata

  Contract

  Fixed term

  Duration

  16 months

  Working pattern

  Part-time, Flexible working

  Reference number

  082-AC047-0625

  Job locations

  HEIW, Ty Dysgu

  Cefn Coed, Nantgarw

  Cardiff

  CF15 7QQ

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

  Person Specification

  Qualifications and knowledge

  Essential

  • Diploma Level qualification or equivalent experience, equates to a Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, Diploma in Higher Education, AAT (Association of Accounting Technicians) Technician Level or other diploma or equivalent level of knowledge

  Desirable

  • Understanding of continuous professional development
  • Understanding of postgraduate dental education

  Experience

  Essential

  • Experience of developing resources in different mediums

  Desirable

  • Experience of working in the NHS
  • Experience of supporting and working on projects

  Skills

  Essential

  • Ability to work autonomously

  Qualifications and Knowledge

  Essential

  • Knowledge of administrative procedures
  • Knowledge of data protection and confidentiality

  Experience

  Essential

  • Experience of establishing new administrative processes, systems, and procedures
  • Excellent working knowledge of Microsoft Office packages
  • Minute taking

  Skills

  Essential

  • Highly developed interpersonal skills and ability to communicate at all levels
  • Excellent planning and organisational skills
  • Good time management skills and ability to meet deadlines
  • Problem solving

  Other

  Essential

  • Ambitious and willingness to learn
  • Motivated and resourceful
  • Approachable and adaptable
  • Willingness to travel to venues across Wales

  Desirable

  • Welsh Speaker (Level 1) or willingness to work towards

  Person Specification

  Qualifications and knowledge

  Essential

  • Diploma Level qualification or equivalent experience, equates to a Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, Diploma in Higher Education, AAT (Association of Accounting Technicians) Technician Level or other diploma or equivalent level of knowledge

  Desirable

  • Understanding of continuous professional development
  • Understanding of postgraduate dental education

  Experience

  Essential

  • Experience of developing resources in different mediums

  Desirable

  • Experience of working in the NHS
  • Experience of supporting and working on projects

  Skills

  Essential

  • Ability to work autonomously

  Qualifications and Knowledge

  Essential

  • Knowledge of administrative procedures
  • Knowledge of data protection and confidentiality

  Experience

  Essential

  • Experience of establishing new administrative processes, systems, and procedures
  • Excellent working knowledge of Microsoft Office packages
  • Minute taking

  Skills

  Essential

  • Highly developed interpersonal skills and ability to communicate at all levels
  • Excellent planning and organisational skills
  • Good time management skills and ability to meet deadlines
  • Problem solving

  Other

  Essential

  • Ambitious and willingness to learn
  • Motivated and resourceful
  • Approachable and adaptable
  • Willingness to travel to venues across Wales

  Desirable

  • Welsh Speaker (Level 1) or willingness to work towards

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Health Education and Improvement Wales

  Address

  HEIW, Ty Dysgu

  Cefn Coed, Nantgarw

  Cardiff

  CF15 7QQ

  
  

  Employer's website

  https://heiw.nhs.wales/ (Opens in a new tab)

  Employer details

  Employer name

  Health Education and Improvement Wales

  Address

  HEIW, Ty Dysgu

  Cefn Coed, Nantgarw

  Cardiff

  CF15 7QQ

  
  

  Employer's website

  https://heiw.nhs.wales/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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