• Job Description

  Req#: C9844-25-0113?language=en&page=101&sort=publicationDateDesc

  Job summary

  Applications are invited for a part time permanent role within the Specialised Dental Service.

  The role is a mixed role, providing patient facing reception duties within our dental clinic but will also include the reprocessing of reusable dental equipment and decontamination of the dental environment. The role is based at our dental clinics in Wallasey, including the Leasowe area, and Birkenhead. The successful candidate will be expected to work flexibly across all sites when required and should also be able to move around between different sites during the working day as required.

  On occasion, administrative support may also be provided at our dental clinics or dental office, based in Wallasey.

  The post is for 22.5 hours per week within a working pattern of Monday, Tuesday and Wednesday 8.30-17.00 with 1 hour for lunch

  Experience using Dentally or other dental patient software would be an advantage, although full training will be provided if required.

  Experience in the reprocessing and sterilisation of dental and / or medical instruments, dental decontamination processes and knowledge of HTM01-05 would also be advantageous but not essential as again, full training will be provided.

  A willingness to be vaccinated against blood borne viruses, if not already vaccinated, is essential to the post.

  Main duties of the job

  Dental Receptionist / Clinical Assistant - providing patient facing reception / administrative duties within our dental clinic and the reprocessing of reusable dental equipment and decontamination of the dental environment within the dental clinic.

  About us

  Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.

  As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.

  Details

  Date posted

  26 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year Pa Pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  844-7237382

  Job locations

  Victoria Central Dental Clinic

  Mill Lane

  Wirral

  CH44 5UF

  
  

  Job description

  Job responsibilities

  Administrative Duties

  • Greeting patients.
  • Provide general reception duties as requested.
  • Book appointments using the Dentally patient record system.
  • Collect and record patient charges
  • Filing and scanning patient records.
  • Answer telephone calls from the general public and healthcare professionals.
  • Undertake training required to ensure quality of service to agreed standards

  Clinical Duties

  • To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
  • To operate a washer disinfector and autoclave.
  • To accurately pack and record sterilised instruments.
  • Daily maintenance of the cleaning equipment and care environment.
  • Obtain and provide data as required
  • Complete stock and date checks of dental materials and dental equipment as required

  Job description

  Job responsibilities

  Administrative Duties

  • Greeting patients.
  • Provide general reception duties as requested.
  • Book appointments using the Dentally patient record system.
  • Collect and record patient charges
  • Filing and scanning patient records.
  • Answer telephone calls from the general public and healthcare professionals.
  • Undertake training required to ensure quality of service to agreed standards

  Clinical Duties

  • To inspect, clean and sterilise reusable instruments for use in a dental clinic using automated equipment to nationally agreed standards.
  • To operate a washer disinfector and autoclave.
  • To accurately pack and record sterilised instruments.
  • Daily maintenance of the cleaning equipment and care environment.
  • Obtain and provide data as required
  • Complete stock and date checks of dental materials and dental equipment as required

  Person Specification

  Skills and attributes

  Essential

  • Possess a reasonable level of literacy and numeracy
  • Able to learn quickly and use new skills
  • Able to work efficiently without supervision
  • Able to work well as part of a Team

  Experience and Knowledge

  Essential

  • Experience of working in a medical or dental environment
  • Knowledge of Microsoft Office Programmes

  Desirable

  • Knowledge of Dentally or other dental patient software
  • Previous experience of decontamination of reusable dental / medical equipment.

  Personal Qualities

  Essential

  • Hold a full driving licence and have access to a car
  • Reliable and trustworthy
  • Ability to communicate well
  • Vaccinated (or willing to be vaccinated) against Hepatitis B
  • Shows empathy and caring nature
  • Smart presentation

  Person Specification

  Skills and attributes

  Essential

  • Possess a reasonable level of literacy and numeracy
  • Able to learn quickly and use new skills
  • Able to work efficiently without supervision
  • Able to work well as part of a Team

  Experience and Knowledge

  Essential

  • Experience of working in a medical or dental environment
  • Knowledge of Microsoft Office Programmes

  Desirable

  • Knowledge of Dentally or other dental patient software
  • Previous experience of decontamination of reusable dental / medical equipment.

  Personal Qualities

  Essential

  • Hold a full driving licence and have access to a car
  • Reliable and trustworthy
  • Ability to communicate well
  • Vaccinated (or willing to be vaccinated) against Hepatitis B
  • Shows empathy and caring nature
  • Smart presentation

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Wirral Community Health and Care NHS Foundation Trust

  Address

  Victoria Central Dental Clinic

  Mill Lane

  Wirral

  CH44 5UF

  
  

  Employer's website

  https://www.wchc.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Wirral Community Health and Care NHS Foundation Trust

  Address

  Victoria Central Dental Clinic

  Mill Lane

  Wirral

  CH44 5UF

  
  

  Employer's website

  https://www.wchc.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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