• Job Description

  Req#: 4944382
  This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly
  
  Regular Schedule: 20 hours per week.
  A Non-Merit vacancy exists in the Department of Aging,
  Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.
  About the Department of Aging
  The Baltimore County Department of Aging strengthens lives by connecting individuals to community resources, programs and services. The Senior Resources program provides subsidized services to older adults in need of supports to remain living independently. This position provides clerical support to the Senior Resources Program, including the Senior Care, Adult Day Care, Home Delivered Meals and Seniors in Need programs.
  
  A list of eligible applicants will be established based on the examination as outlined below.
  Current and future vacancies occurring in the class may be filled from the list of eligible applicants.
  All interested candidates must apply at this time.
  List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
  Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
  You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.
  Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.
  Job Purpose
  Under general supervision, performs comprehensive office administration and clerical duties in support of an office.
  
  Essential Job Duties
  • Monitors mail/fax/email for incoming program applications.
  • Reviews the applications for accuracy and completion.
  • Requests additional information on applications that are incomplete.
  • Verifies eligibility and add applications to database.
  • Answers calls from vendors, case managers, etc. and follow up on their inquiries.
  • Communicates the status of requests with case managers and vendors.
  • Copies, scans, faxes, and logs application information and send to the appropriate parties.
  • Composes and send emails to communicate program information.
  • Provides clerical assistance for special projects.
  • Provides telephone coverage for other units.
  • Assists with on-site monitoring visits for the Home Delivered Meals vendor.
    
    
  Examples of Other Duties
  • Uses automated office systems, such as a computer to prepare a variety of emails, memos, and other materials from draft or specific instructions.
  • Accesses databases to establish, retrieve, review, update, track, and revise a variety of office records.
  • Responds to inquiries of a routine nature regarding County, department, and/or program policies in person, by telephone, or by regular or electronic mail.
  • Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary.
  • Operates office machinery, such as photocopiers, calculators, telephones, scanners, and printers.
  • Performs other related duties as required.
    
    
  Note: The duties and responsibilities listed about are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.
  Education and Experience
  Possession of a high school diploma or an appropriate equivalent;
  Plus
  One-year typing, word processing, or secretarial experience.
  Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.
  Additional education may be substituted on a year-for-year basis for the required experience.
  Knowledge, Skills, and Abilities
  • Knowledge of modern office methods and procedures, including filing systems.
  • Knowledge of spelling, grammar, and arithmetic.
  • Knowledge of word processing, database management, and spreadsheet software packages.
  • Knowledge of case management software preferred.
  • Skill in the operation of office machines as listed in essential duties. Skill in the use of word processing software.
  • Ability to compose simple letters and memos.
  • Ability to communicate effectively.
  • Ability to follow County and departmental rules and regulations.
  • Ability to respond appropriately to inquiries from the public.
  • Ability to establish and maintain effective working relationships.
  • Good communication, customer service and organizational skills.
  Proof of Licenses, Certifications and Education
  This position requires the possession of a valid driver’s license at the time of appointment.
  
  Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of licenses, certifications, and/or education must be submitted with each application.
  Proof of Degree Equivalency
  Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org )
  Mail or deliver documents to:
  ATTN: Office Assistant - Non-Merit
  Office of Human Resources Baltimore County Government
  308 Allegheny Ave.
  Towson, MD 21204
  
  You must attach your transcript(s)/degree(s) and professional license(s)/certification(s) to your application. Unofficial copies are acceptable.
  Physical and Environmental Conditions
  The work of these positions is essentially sedentary, with occasional walking and/or lifting or other restricted physical activities.
  
  Some employees in this classification may be required to work overtime with little or no advance notice.
  
  Some positions may be designated as Emergency/Essential.
  
  Employment Background Investigation
  Applicants selected for an appointment to a position in Baltimore County must successfully complete an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

• About the company

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