• Job Description

  Req#: 894

  This position will be responsible with assisting in the daily operations of all phases of Account Processing including but not limited to account verification, change of addresses, operational support for and Electronic Account Opening. This position requires a great deal of verbal and written communication with both internal and external customers.

  Qualifications

  Job Requirements:

  • Strong analytical skills to evaluate the interconnectivity and accuracy of data.
  • Working knowledge Microsoft Word, Excel, PowerPoint and Outlook. SharePoint.
  • The incumbent must be dependable, highly organized, possess effective communication skills and the ability to work independently.
  • Ability to establish and maintain effective working relationships
  • Updates job knowledge by participating in educational opportunities
  • Must be able to perform general office duties, including but not limited to maintaining supplies and distributing communications when needed
  • May be required to lift and/or move up to 20 pounds
  • Ability to solve practical problems without assistance

  Education and/or Experience Requirements

  • High school diploma or equivalent required.
  • Branch processing knowledge is a preferred.

  Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

  At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  

  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Responsibilities

  Primary Duties and Responsibilities:

  • Tax Levies, Warrants and Subpoenas
  • Attachments
  • Completing and certifying Verification of Deposits
  • Mass Health Requests
  • Auto Transfers
  • Abandoned Property for all areas of the bank
  • Reporting Campaign Accounts
  • Bankruptcy Processing
  • State and Federal Tax reporting for Funeral Accounts
  • Process the B notices, C Notices and W8 Ben recertification.
  • Compliance related tasks

  Additional Responsibilities Include:

  • Complete research requests for all areas of the bank and for customers
  • Strong communication skills both internally and externally
  • Perform GL Entries and balancing
  • Daily balancing of internal accounts
  • Issue Treasurers Checks
  • Calculate billing and process fee for customer research requests.
  • Strong understanding of the tasks for Deposit Operations processing
  • Report customer information incidents
  • Support Branch, CIC, other business units and customers with inquiries related to Deposit Operations
  • Understand and comply with all compliance related regulations related to Deposit Operations
  • Miscellaneous testing and projects
  • Other tasks as requested

• About the company

  Rockland Trust is a commercial bank based in Rockland, Massachusetts that serves Southeastern Massachusetts, Coastal Massachusetts, Cape Cod, and Boston's MetroWest

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